Pure Oasis · 5 months ago
Retail Supervisor
Dorchester, MA
Full-time
Onsite
Entry, Mid Level
1+ years expPure Oasis is a company in the cannabis industry looking for a Retail Supervisor to lead their retail operations. The role involves supervising teams, ensuring compliance with regulations, and providing exceptional customer service.
CannabisRecreationRetail
Responsibilities
Supervise and coach Security, Budtenders, Fulfillment and Inventory teams during shifts to ensure smooth store operations
Assist with onboarding, training, and ongoing development of retail staff
Provide real-time support and guidance on product knowledge, compliance, and customer service
Deliver a welcoming, educational, and professional experience for all customers
Handle customer questions, concerns, and escalations in a positive and solutions-oriented manner
Ensure team members consistently follow SOPs for customer interaction and product recommendations
Monitor daily sales activities and ensure accurate transactions and use of the POS system
Maintain compliance with all state/local cannabis regulations and internal company policies
Perform opening/closing duties, cash handling, and end-of-day reporting
Support inventory control, including product intake, stocking, labeling, and auditing
Serve as the liaison between floor staff and management
Provide timely feedback and shift reports to the Assistant General Manager or General Manager
Assist in implementing promotions, product launches, and merchandising plans
Qualification
Required
1–2 years of experience in retail or hospitality supervision
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Working knowledge of cannabis products, consumption methods, and compliance rules
Familiarity with POS and inventory systems
Must be 21+ years old and able to pass all background checks required by state law
Ability to lift and move up to 50 pounds
Comfortable working in a retail-style environment with frequent movement and handling of products
Preferred
cannabis industry preferred
Company
Pure Oasis
Pure Oasis is a recreational cannabis dispensary.
11-50 employees
Funding
Current Stage
Early StageRecent News
Company data provided by crunchbase