Rocket Travel by Agoda · 2 weeks ago
Program Manager, Partner Controls and Compliance
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $112K/yr
5+ years expRocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings. They are seeking a Program Manager – Partner Controls and Compliance to ensure rigorous compliance with partner controls and obligations, serving as a trusted business advisor across departments to enhance the success of their partners.
E-CommerceInformation TechnologyInternet
No H1B
Responsibilities
Execute the day-to-day management and operation of the Compliance Management System (CMS). The four main elements of the program include:
Element 1: Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment. Maintain organized archives of support materials
Element 2: Monitor vendor activities in line with third-party risk oversight programs
Element 3: Support the development and delivery of annual Compliance training programs within the learning management system
Element 4: Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting
Serve as a risk and compliance subject matter expert to help meet the requirements of our highly regulated external partners
Advise internal cross-functional teams on compliance requirements, risk mitigation, and process improvements
Promote a culture of integrity and accountability through clear communication and collaboration across all organizational levels
Qualification
Required
Bachelor's degree in Business, Law, Risk Management, or a related field
5+ years of experience in compliance, risk management, or audit within a regulated industry (such as financial services)
Solid understanding of internal controls, regulatory frameworks, and Compliance Management Systems (CMS)
Experience managing assessments and vendor oversight activities
Experience supporting and navigating GRC tools or compliance processes
Self-motivated and proactive, with a strong drive to deliver results and move projects forward
Excellent written and verbal communication skills, able to distill complex information into clear, actionable insights for various audiences
Highly organized and comfortable managing multiple priorities across different teams and projects
Candidates should be authorized to accept employment in the US from any employer
Candidates should be willing to start within three weeks of accepting an offer
Candidates should be able to work the same daily working hours as our Chicago office
Benefits
Annual vacation stipend
Competitive compensation package
Bonus
401k with match
Flexible vacation time
Maternity and paternity benefits
Health and dental insurance
Company
Rocket Travel by Agoda
Rocket Travel is committed to helping its partners and clients and works to develop specialized initiatives that optimize rewards.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Staci Markwood
Vice President, Global Partnerships
Bruna Reis
Senior Manager, Enterprise Partnerships
Recent News
2025-12-09
2025-11-14
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