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JPMorganChase · 6 hours ago

Quant Analytics Associate Senior - Consumer Feedback and Communications

Columbus, OH

Full-time

Onsite

Senior Level

JPMorganChase is a leading financial services firm that helps nearly half of America’s households and small businesses achieve their financial goals. As a Quant Analytics Associate Senior, you will manage the delivery and presentation of studies and insights, utilizing big data tools to analyze customer behaviors and feedback to improve satisfaction and profitability.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Foster productive teamwork, establishing open and trusting relationships between the Business team and Analysts, and create a climate where people are committed to sharing information

Take vaguely-defined business challenges, vet approaches for conducting analytical studies, and coordinate completion of those studies

Demonstrate technical expertise to interpret reports, analyze data, and recommend solutions

Be comfortable with various forms of statistical analysis, such as regressions, chi-square, ANOVA, and more

Build solid business cases that justify and drive business decisions

Make routine decisions for the best course of action and drive process solutions

Understand financial reviews and correlate profit/loss impact to process improvements

Recognize patterns and connections in information from different sources and evaluate their business implications

Demonstrate the ability to understand the Voice of the Customer (VOC) and recognize recurring themes in calls

Communicate clearly and concisely with Executive Management regarding recommendations, improvements, and initiatives, while representing the team in inter-department projects and influence agendas and project plans

Maintain composure and a positive attitude during stressful situations

Qualification

Statistical analysisData queryingPresentation skillsBanking systems knowledgeProblem solvingCommunication skillsMS Office proficiencyFast-paced environment adaptability

Required

Bachelor's degree in Math, Economics, Statistics, or equivalent experience

Experience querying data (e.g., Oracle, Teradata, SQL Servers)

Working knowledge of banking systems (MSP, VLS, Closer, Quest, CA, etc.)

Strong problem solving and decision making skills

Strong communication and presentation skills – both written and oral

Strong knowledge of all Office applications (MS Excel, MS PowerPoint, MS Access, Visio)

Ability to work in an extremely fast-paced environment

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000