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Action Against Hunger USA · 1 month ago

Senior Information System Administrator, Office 365

Washington, DC

Full-time

Onsite

Senior Level

$85K/yr - $90K/yr

Action Against Hunger is a nonprofit organization dedicated to ending world hunger through innovative solutions and advocacy. The Senior Information System Administrator will manage the organization's Office 365 collaborative platform, overseeing the implementation and maintenance of information systems to enhance productivity and data accessibility.

Communities

Responsibilities

Develops project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

Solicit client requirements through interviews, workshops and / or existing systems documentation or procedures

Understand the functions provided by the systems

Evaluate business requirements for applications and systems integration, activation, while delivering new or modified system enhancements and/or integration solutions

Perform detailed analysis resulting in clear, concise, and unambiguous system requirements

Identify areas where technology can lead to increased efficiency and productivity

Ensure requirements are understood, agreed to and signed off at the appropriate stage in a project

Ensure efficient project implementation

Develop and distribute detailed project plans to track progress and keep stakeholders informed through regular communication

Ensure resource availability and allocation

Use appropriate techniques to manage changes in project scope, schedule and cost

Manages the relationship with the internal clients, external service provider (when needed)

Ensure project requirements are fulfilled and establish traceability with detailed documentation

Set priorities providing leadership and direction in support of project objectives

Assume accountability for the development and delivery of the technical project

Develop technical solutions that align to the organization´s strategic goals and objectives for employee communications and engagement

Participates, animates and ensures regular meetings and provides updates to relevant stakeholders

Reviews, evaluations and reports on progress, issues and performance

NHF (Intranet Specific)

Communicate with the users to ensure the platform is designed to meet the needs of the organization (HQ + Field)

Responsible for designing/creating and /or updating content on the site and developing new functionalities; migrates previous data from old sites to the new sites

Define the architecture, administration, and integration of developments into the platform

User access and security permissions for the field: design scheme of groups to organize and assign permissions to the sites

Solve complex business problems using technical skills, creativity and ability to solutions within the platform

Model and adapt new functions, workflows, forms, CSS design customizations and applications

Transform requirements into a functional analysis and participate during their implementation by supporting configuration of site/s structure and steering capacity building among all the stakeholders

Give advice on strategic goals and objectives for the platform

Responsible for the development, maintenance and production support of applications related to SharePoint

Provide direction, guidance and best practices expertise knowledge

Discovery, design, development, testing and deployment of features and functionality

Carry out the maintenance of the platform, provision of technical support to the HQ and field

Partner with a team of technical and non-technical resources to develop valuable tools and content for divisions and departments within the organization

Continuously research, confirm and incorporate new approaches and tools to grow platform value

Coordinate with fellow HQ teams involved in mission swap

Programs Information Management System – Specific

Work closely with stakeholders to develop, deploy and maintain information system platforms effectively

Provide technical expertise and advice on risk, opportunities, and ways of working

Establish relationships with the provider and key engineers to ensure organizational needs are being met by the system

Integrate the current systems with future developments

Help create and deploy governance plans

Contribute to the overall IT strategy and budgeting

Participate/ propose and work on IT Project Management development tools and processes for ACF USA (manual, governance, procedures, etc.)

Backs up to NY Office Network / Systems, as per required

Prepares and shares work plan

Qualification

Office 365/SharePoint certificationPower BICyberData SecurityIT Project ManagementSoftware DevelopmentMulti-taskingACF ISP Project management experienceCommunication skillsSolid organization skillsAttention to detail