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Tailwind Group · 1 month ago

Community Assistant

Columbia,MO,US

Full-time

Onsite

New Grad, Entry Level

$13.75/hr - $13.75/hr

Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. The Community Assistant is primarily responsible for providing high-quality customer service and administrative support to the office staff, ensuring a positive experience for residents and maintaining the property's reputation.

LeasingProperty DevelopmentProperty Management

No H1B

Responsibilities

Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members

Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events

Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident

Assist with annual unit turnover and help execute move-in/move-out procedures

Complete administrative and Front Desk tasks and duties

Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy

Seek feedback from residents and communicate them with the team

Respond to after-hour emergency issues as needed

Perform other duties as directed by Property Manager