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MTS Group · 1 month ago

Field Service Engineer (Southern California)

Los Angeles, CA

Full-time

Onsite

Entry, Mid Level

$38/hr - $45/hr

1+ years exp

MTS Systems is focused on delivering innovative testing solutions, and they are seeking a Field Service Engineer to calibrate, maintain, install, troubleshoot, and repair complex test systems at customer sites. The role involves managing customer relationships, diagnosing equipment issues, and ensuring high-quality service delivery.

InternetMobileTelecommunicationsWired Telecommunications

Responsibilities

Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance

Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations

Performs calibrations relevant to assigned customer base independently

Coordinates and conducts installation and maintenance activities

Implements the operational requirements of the MTS Corporate and Field Service Quality System

Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing

Maintains service documentation in requested format for all service activities delivered at customer sites as assigned

Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment)

Maintains current knowledge and training in MTS technology and products

Other duties and special projects as assigned

Qualification

Mechanical EngineeringElectrical EngineeringTroubleshootingCalibrationData Acquisition SystemsMS-Office SkillsPersonal DisciplineCommunication SkillsProblem Solving

Required

Experience in support and service

Good oral and written English communication skills

Basic MS-Office computer and software skills

Ability to work with high degree of personal discipline

Problem solving and analytical business skills

Willingness to travel

Must possess a valid driver's license and able to obtain automobile/liability coverage

BS deg. in Mechanical/ Electrical Engineering or relevant subject with a minimum of 1-3 years relevant experience

AA(Vo-tech) degree in a technical field or equivalent military training with a minimum of 4 years relevant experience; or 8 years relevant technical experience

Benefits

Health

Dental

Vision

Retirement & Investment

And more.

Company

MTS Group

Glassdoor4.1

Mobile TeleSystems OJSC ("MTS") is the leading telecommunications group in Russia, Eastern Europe and Central Asia, offering mobile and fixed voice, broadband, pay TV as well as content and entertainment services in one of the world's fastest growing regions.

Founded in 1993

Moscow, Moscow City, RUS

10001+ employees