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Vertiv · 4 days ago

Quality Lead Infrastructure Solutions (NPDI)

Pelzer, SC

Full-time

Onsite

Mid, Senior Level

3+ years exp

Vertiv is a company based in Pelzer, SC, hiring a Quality Lead for their Infrastructure Solutions team. The role involves driving product field quality improvements, leading quality improvement projects, and ensuring effective collaboration across various departments to maintain a strong quality culture.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Support projects in all phases to deliver quality according to standards and customer requirements

Communicate with the customers, factories, project management team and construction site team to proactively see installations and document improvement needs and understand the nature of the issue and get definite corrective action initiated in the organization

Determine the data driven top customer field issues list, verify an owner is assigned and status is reported weekly

Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities

Track shipments, Pareto and report issues and assist in assigning ownership to the problems

Present reports to the organization regarding Quality performance. Present status updates on various quality initiatives in business management

Develop 8D and Customer reports on reported issues. Communicate internally and externally on the outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality to resolve quality issues impacting customers

Execute Quality Engineering responsibilities on New Product Development projects, participating on New Product Development Process (NPDP) teams, tracking issues, and ensuring effective resolution. Ensure risk management plans are in place when issues are identified

Support product transfer process and assist with product audit feedback and early field issue reporting

Other Duties as assigned

Qualification

Quality EngineeringData AnalysisRoot Cause AnalysisLean Six SigmaFMEAAnalytical SkillsOrganizational SkillsInterpersonal SkillsPresentation Skills

Required

BA or BS or equivalent experience

Engineering or Technical Field

3- 5+ years of experience

At least 3 years of professional engineering quality related experience

Preferred

Excellent organizational, analytical and interpersonal skills

Ability to work and multi-task in a fast-paced environment

Proficient in data analysis; ability to develop performance metrics and goals based on product and process data

Generate and present reports using Excel, PowerPoint and Vertiv system applications

Direct and relative experience conducting Root Causes and Correct Actions using 8D problem solving or similar techniques

Knowledge of Failure Modes and Effects Analysis (FMEA)

Lean Six Sigma (DAMIC) experience a plus

Knowledge in electrical and mechanical design and development, reliability and test validation

Experience in product development cycle processes including production release, supplier qualification requirements, production qualification / validation processes and production testing