Central Business Systems, Inc. · 1 month ago
Regional Field Service Technician
Louisville, KY
Full-time
Onsite
Entry Level
1+ years expCentral Business Systems, Inc. is a dynamic and rapidly growing office equipment and technology company with over 75 years of excellence. They are seeking a Regional Field Service Technician to ensure customers receive top-notch service and support for their copiers, printers, and mailing equipment, involving daily travel to various customer sites.
Computer Software
Responsibilities
Onsite Service: Enjoy the variety of daily travel to businesses in Louisville, KY, and surrounding areas, where you'll provide installation, user training, and software configurations for printing and mailing equipment
Troubleshooting: Showcase your problem-solving skills by diagnosing and resolving equipment issues, including error codes, connectivity problems, and mechanical failures
Mechanical Repairs: Utilize your technical expertise to perform mechanical repairs and troubleshooting on copiers, printers, and mailing equipment
Software Configuration: Leverage mailing software to configure jobs, troubleshoot issues, and train end-users, enhancing their productivity
Equipment Delivery: Take pride in delivering and setting up equipment using company vehicles, ensuring smooth operations for our customers
Continuous Learning: Stay ahead of the curve with ongoing training (online or in-classroom) to keep up with industry best practices and technologies
Qualification
Required
At least 1 year of field service experience, working onsite for customers
Basic IT and networking skills, including installing printer drivers, troubleshooting network connectivity, and working with IP addresses
Ability to read technical service manuals and diagrams to troubleshoot hardware issues
Efficiently manage trouble tickets and coordinate work tasks with dispatch
Valid driver's license with dependable transportation
Ability to move and transport equipment using hand carts, dollies, and vans
Preferred
At least 2 years of experience with copiers or mailing equipment, including corrective maintenance (installation-only experience is not sufficient)
Familiarity with mid-level copiers (45-65ppm) and Sharp or Toshiba copiers
Experience with mailing systems is a plus, though training will be provided
Benefits
Mileage reimbursement (if personal vehicle is used for company purposes)
Paid holiday leave
Excellent benefits
Company
Central Business Systems, Inc.
We help businesses run better—with the right technology, a clear plan, and support that shows up when it matters.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kevin Galus
Chief Technology Officer / Partner
Company data provided by crunchbase