Envoy · 11 hours ago
Pre-Sales Solutions Engineer
Denver, CO
Full-time
Onsite
Entry, Mid Level
$135K/yr - $152K/yr
2+ years expEnvoy builds workspace management technology that simplifies running secure and compliant workplaces. The Pre-Sales Solutions Engineer will assist account executives in the pre-sales process, collaborate with various teams to address customer needs, and advocate for customers' feedback to improve product offerings.
Facility ManagementHuman ResourcesOffice AdministrationSoftware
Responsibilities
Align with the Sales team (primarily SMB, while supporting Channel and/or Mid-Market segments) to assist in all aspects of the pre-sales process, such as technical demos, security reviews/questionnaires, and discussions around technical requirements while setting realistic expectations with prospects and customers. This is typically a co-lead Sales effort in the upmarket segments
Align with the Customer Success team to assist with expansions and upsells, which may include technical demos of new features, security reviews/questionnaires, technical troubleshooting, and discussions of technical requirements while setting realistic expectations with customers
Work closely with a customer’s information technology, security, and legal teams to maintain compliance and user security standards
Be the liaison between customer-facing teams and Product, Engineering, and Design teams. You will be the voice of the customer during product roadmap meetings, ensuring that company goals are aligned with customer needs and that implementation is executed with the best interest of the customers in mind
Hunt down answers within data tools and logs to uncover sneaky product bugs
Advocate for Envoy’s customers and provide critical feedback to product and engineering teams to greatly influence the direction of our products
Educate coworkers on complex technical issues like SAML, SCIM, OAuth, Active Directory, and cloud infrastructure
Become well versed in Envoy’s Developer & Integration Platform in order to speak and demonstrate how our various integrations are interconnected. This includes understanding our API capabilities to help the customer and/or partner to begin their own development
Qualification
Required
2–3 years in Solutions Engineering, Sales Engineering, Technical Support, Customer Engineering, or a similar technical customer-facing role
Basic SQL skills—you can run simple queries and troubleshoot issues with guidance
Comfort using git and command-line tools (you don't need to be an expert)
A foundational understanding of how the internet works (DNS, HTTP, TLS, certificates)
Some exposure to APIs—you can explain what an endpoint is and how requests/responses work; deeper architecture concepts are a plus
The ability to write simple scripts (Ruby, Python, or JavaScript) or a willingness to learn
Willingness to travel occasionally for customer or partner engagements (up to ~25%)
Resourceful and hands-on. You enjoy figuring things out and aren't afraid to dive into technical details
Comfortable talking to customers—from IT admins to software developers—and know how to translate technical details into clear explanations
An excellent communicator, both verbally and in writing
A self-starter who likes to own tasks, follow through, and learn new tools or technologies when needed
Security-conscious and understand why good data practices matter
Excited to teach others, share knowledge, and grow with the team
Preferred
Experience working with partners, alliances, or channel teams
Experience leading a small project or mentoring others
Familiarity with Ruby on Rails or its Active Record querying
Understanding of SAML, Active Directory, or SSO concepts
Experience with IT infrastructure (routers, switches, VoIP, wireless)
Familiarity with physical security systems (badge printers, access control, cameras)
Experience handling security reviews or RFPs (Loopio, Whistic)
Knowledge of TypeScript, Node.js, JavaScript, Python, Kubernetes, or similar technologies
Interest in working in a fast-paced startup environment
Benefits
A high degree of trust in your ideas and execution.
An opportunity to partner and collaborate with other talented people.
An inclusive community where you feel welcomed and cared for as a person.
The ability to make an immediate impact in helping customers create a great workplace experience.
Support for your personal and professional growth.
Company
Envoy
Envoy transforms modern workplaces with innovations that make office life and work more meaningful.
201-500 employees
H1B Sponsorship
Envoy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (8)
2022 (12)
2021 (7)
2020 (8)
Funding
Current Stage
Growth StageTotal Funding
$170.15MKey Investors
Brookfield GrowthMenlo VenturesAndreessen Horowitz
2021-12-30Series C· $111M
2018-10-23Series B· $43M
2015-06-23Series A· $15M
Leadership Team
Larry Gadea
CEO and Founder
Sinohe Terrero
Chief Financial Officer and COO
Recent News
Menlo Ventures
2025-12-29
PCMag Australia
2025-11-09
Morningstar.com
2025-10-23
Company data provided by crunchbase