Werner Auto Team · 2 months ago
Service Business Development Coordinator
Orlando, FL
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $50K/yrCity Kia of Greater Orlando is looking for Customer Service Representatives to be a part of their growing family in a new state-of-the-art facility. The role involves conducting customer calls, responding to leads, scheduling appointments, and ensuring a positive customer experience.
Automotive
Responsibilities
Conduct outbound and inbound customer phone calls
Respond to Internet Leads via email and phone
Identify customer needs through effective questioning
Schedule appointments for our Service Department
Ensure every customer enjoys a positive experience
Enter customer information into our CRM system
Qualification
Required
High School Diploma or equivalent
Ability to persuasively communicate with customers to set appointments
Detail-oriented with strong organizational skills
Capable of working at a high pace in a fast-paced environment
Excellent computer skills
Outstanding written and verbal communication skills
Valid Driver's License is required
Preferred
Experience in customer service or call center work is a plus but not required
Bilingual (English and Spanish) skills are a plus but not mandatory
Highly organized with great attention to detail
Experience with CDK and XTime is a bonus!
Benefits
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Bonus opportunities
Commission pay + Hourly
Company
Werner Auto Team
Werner Auto Team is now hiring!
201-500 employeesFunding
Current Stage
Growth StageCompany data provided by crunchbase