Parker Hannifin · 5 days ago
Digital & IT Vendor Management Specialist
Cleveland, OH
Full-time
Onsite
Senior Level
6+ years expParker Hannifin is a global leader in motion and control technologies, seeking a Digital & IT Vendor Management Specialist to support their IT vendor management operations. This role involves collaborating with stakeholders and vendors to ensure compliance with procurement policies and managing the vendor lifecycle, performance, and risk management.
HardwareIndustrial ManufacturingManufacturing
Responsibilities
Support development and maintenance of IT vendor management, processes, guides, and standards aligned with corporate objectives and IT Procurement policies
Execute vendor segmentation and lifecycle tasks (selection support, onboarding coordination, performance monitoring, renewals prep, and exit activities) under established governance
Conduct Make vs Buy analysis; prepare business cases and recommendations for leadership review
Coordinate vendor governance forums (agenda, materials, minutes, action tracking); ensure decisions and actions are documented and executed
Administer the contract lifecycle for IT agreements (MSAs, SOWs, SaaS/cloud subscriptions, NDAs, leases, purchase agreements, assignments/novations, TSAs) including redline coordination and terms discussions with the vendors and key stakeholders
Lead and support IT negotiations for vendor contracts and resolve complex commercial disputes. Experience leading complex Master Service Agreement (MSA) negotiations within IT is critical to this VMO role
Work with Procurement to oversee the Request for Quote / Request for Proposal on IT projects
Build and maintain vendor scorecards and dashboards (KPIs, SLAs, compliance, strategic alignment); ensure data quality and timely refresh
Analyze performance trends and root causes; recommend corrective actions and continuous improvement initiatives
Facilitate regular business reviews with vendors by preparing materials, documenting outcomes, and tracking follow-through
Support the enterprise-wide IT vendor risk management framework, including cybersecurity risk assessments, regulatory compliance (SOC, GDPR, etc), and financial risk mitigation
Support vendor-initiated audits of our IT systems and software usage, managing responses, negotiations, remediation plans, and minimizing financial and operational exposure
Collaborate with internal audit, compliance, and cybersecurity teams to prepare for and respond to external audits and regulatory inquiries
Support implementation and continuous improvement of SAM tools, data integrations, and processes; produce compliance and optimization reports
Coordinate with IT, Finance, Procurement and the VMO License Manager to align licensing actions with contract terms and renewals
Monitor outsourced provider performance against SLAs/KPIs; maintain dashboards and issue logs
Coordinate remediation plans with vendors and internal stakeholders; track cost, quality, and risk metrics
Support alignment of outsourced services with IT strategy by preparing analyses and recommendations for process improvements
Analyze IT vendor spend, delivering year over year cost-savings and optimizing contract terms to reduce total cost of ownership without compromising quality or innovation
Track realized savings and value against baselines; prepare “Make Good” and Lessons Learned materials to inform process improvements
Recommend commercial levers (term optimizations, volume/commit structuring, benchmarking, indexation, service rationalization) for IT leadership approval
Contribute to playbooks, templates, and standard operating procedures; champion adoption and training within the VMO and partner teams
Create analytics and automation tools to improve cycle time, transparency, data quality, and decision support; propose enhancements based on usage metrics
Lead or co-lead special projects that intersect with vendor management to ensure alignment with VMO and IT strategy and timely delivery (e.g. mergers and acquisitions)
Prepare executive-ready reporting on vendor portfolio status, risk posture, performance metrics, savings outcomes, and strategic initiatives
Serve as a point of contact for vendor escalations; triage issues, coordinate stakeholders, and track resolution to closure
Qualification
Required
Bachelor's degree in business, supply chain, information systems, or related area (Or international equivalent)
6+ years of experience in IT vendor management, strategic sourcing, and contract negotiation within large, complex, global enterprise
Excellent written and verbal communication and collaboration skills
Strong interpersonal skills, relates well with all levels of the organization
Demonstrated leadership aptitude, learning agility, and adaptability
Ability to maintain professional and strong relationships with business partners, contactors, vendors, and stakeholders
Experience in Agile methodologies and can apply those processes to everyday work
Demonstrated ability to lead teams and manage projects and vendor management activities effectively
Company
Parker Hannifin
Parker Hannifin manufactures motion and control technologies, delivering precision-engineered solutions across various markets.
10001+ employees
H1B Sponsorship
Parker Hannifin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (30)
2023 (26)
2022 (31)
2021 (23)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$4.13MKey Investors
Advanced Propulsion Centre UK
2016-01-18Grant· $4.13M
1978-01-13IPO
Leadership Team
Todd M. Leombruno
Executive Vice President and Chief Financial Officer
J
John Dedinsky
Corp. VP Global Supply Chain & Procurement
Recent News
2026-01-03
GlobeNewswire
2025-12-12
Company data provided by crunchbase