New Pioneer Food Co-op · 1 month ago
Customer Service Shift Supervisor
Iowa City, IA
Full-time
Onsite
Mid LevelNew Pioneer Food Co-op is seeking a Customer Service Shift Supervisor to oversee the front-end team and enhance customer service. The role involves training team members, managing store operations during shifts, and ensuring a high level of service for customers.
Food & Beverages
Responsibilities
Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep
Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks
Ensuring retail-readiness
Work in a retail and food environment
Ensure a high level of customer-focused service for our shoppers
Maintain a safe and productive environment for our employees
May spend periods of time working in walk-in coolers and freezers
Qualification
Required
Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep
Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks
Ensuring retail-readiness
Work in a retail and food environment
Ensure a high level of customer-focused service for our shoppers
Maintain a safe and productive environment for our employees
May spend periods of time working in walk-in coolers and freezers
Demonstrated retail customer focused service experience and skills
Attention to detail and ability to efficiently perform assigned tasks
Ability to lift and carry up to 50 pounds on occasion during a shift
Ability to read and speak English and perform basic arithmetic
This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis
Preferred
Supervisory or managerial experience preferred, preferably in a grocery, food service, or retail environment
Familiarity with organic and natural foods
Enthusiasm for working in fast-paced creative environment
Company
New Pioneer Food Co-op
New Pioneer Food Co-op is a community-owned grocery store in Eastern Iowa providing local & organic foods since 1971.
Founded in 1971
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase