Sr. Director, Relationship Management - Payments Network (Remote Eligible) jobs in United States
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Capital One · 2 months ago

Sr. Director, Relationship Management - Payments Network (Remote Eligible)

Capital One is seeking a Sr. Director of Relationship Management for their Payments Network. The role involves leading a team to enhance client engagement and drive company initiatives that benefit both Capital One and its merchants.

Financial Services
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Comp. & Benefits
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Responsibilities

Manages teams of client facing individuals with a focus on driving competitive advantage through achievement of specific volume and revenue goals
Provides individual leadership to effectively execute client engagement objectives and drive better synergy and support across the business to deliver against our initiatives
Responsible for providing thought leadership and/or contributing to initiatives that enhance team dynamics and improve department success and effectiveness
Coach and develop team(s) to enhance both business and leadership skills, driving behaviors that lead to deeper client and team engagement and success against company initiatives
Point of escalation for both internal and external team-related items

Qualification

Payment network experienceAccount managementStrategic client managementCustomer serviceSales experienceLeadership skillsTeam management

Required

Bachelor's degree or Military experience
At least 10 years of payment network, account management, strategic client management, customer service, or sales experience

Preferred

Master's degree in business or a related field
12+ years of payment network, account management, or strategic client management experience

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Justin Burch
Senior Vice President
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Recent News

Business – Latest Financial & Stock Market News | New York Post
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