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Kraken · 2 weeks ago

Lead Site Reliability Engineer

New York, United States

Full-time

Hybrid

Lead/Staff

$180K/yr - $220K/yr

Kraken is a technology company focused on creating a smart, sustainable energy system. As a Lead Site Reliability Engineer, you'll ensure the availability, performance, and scalability of products on the platform while leading a technical team to support millions of customers.

Software

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Team leadership

Have ownership of the Product Reliability team within Platform, working closely with the Director and Heads of Platform Engineering to define strategic objectives and team direction

Manage team priorities and ensure initiatives are completed within deadlines

Collaborate regularly and effectively with the Staff Platform Engineer in your functional team to deliver the technical implementation of the team’s strategic priorities

Lead delivery of major initiatives on clear timelines

Partner effectively in the wider Platform Engineering team to deliver outcomes

Build a strong culture of open communication where teammates can ask questions without fear, promoting a positive and inclusive team environment

People management

Line-manage the engineers in the Product Reliability team

Set clear performance expectations and goals for team members

Regularly review individual and team performance, offering actionable insights and constructive feedback to support and grow team members

Technical delivery

Deliver technical improvements such as small features and bug fixes

Support team delivery through code reviews, technology research and architectural guidance

Provide support for service offerings owned by your team

Help solve interesting and difficult problems. There’s a great opportunity for disruption in the global energy market

Qualification

Large-scale distributed systemsAWSTeam leadershipSecurity best practicesPythonPostgreSQLDockerKubernetesTerraformLinux experienceCoachingProactive mindsetCommunication skillsMentoringCollaboration

Required

Excellent communication skills, working effectively with developers, product managers and other business stakeholders to understand and deliver impactful projects and reliability improvements

Record of successfully and consistently delivering critical path projects, on time and at scale

Meticulous organisation and planning skills

Experience of mentoring and coaching a team to perform at a high-level of quality

Experience managing and supporting a large-scale internet-facing distributed systems, for millions of customers

Good experience with AWS and a programming language. We use a lot of different AWS services and not just the standard few

Knowledge of security best-practices, security and CI/CD tooling, and methodologies

Preferred

Previous experience in leading technical delivery for small, highly-autonomous teams

Previous experience as a technical individual contributor, preferably as a Site Reliability Engineer

Track-record of effective collaboration with other teams and departments to drive holistic outcomes

A proactive, innovative mindset with the ability to drive continuous improvement

Previous experience working in a remote-first asynchronous global team

Familiarity with some of our tech stack: PostgreSQL, or a similar RDBMS, particularly in Amazon RDS at scale

Docker and Kubernetes, we use Amazon EKS in production

Python

Datadog, or a similar logging/monitoring tool

Messaging queues, event-driven async processing or similar technologies - we use RabbitMQ

Terraform, or a similar infrastructure-as-code tool

Experience with a Linux distribution

Benefits

Great medical, dental, and vision insurance options including FSAs

Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need

401(k) plan with employer match

Parental leave. Biological, adoptive and foster parents are all eligible.

Pre-tax commuter benefits

Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.

Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.

Modern office or co-working spaces depending on location

Company

Kraken

Kraken is a global customer and culture platform for energy, water, and broadband. It is a sub-organization of Octopus Energy Group.

Founded in 2019

London, England, GBR

1001-5000 employees

https://kraken.tech

H1B Sponsorship

Kraken has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)