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Omnicell Specialty Pharmacy Services · 1 month ago

Associate Director, Specialty Pharmacy Operations

Coos Bay, OR, United States

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Omnicell Specialty Pharmacy Services is seeking an Associate Director for Specialty Pharmacy Operations. This role is responsible for overseeing all operational issues within a defined territory, ensuring compliance with regulations, and managing pharmacy staff to enhance customer satisfaction and operational efficiency.

CommunitiesHealth CareMedicalPharmaceutical

Responsibilities

Oversees store business operations within the assigned territory, including financial responsibility and accountability. Manages P&L/financials, including expense control

Participates in specialty pharmacy accreditation activities and ensures pharmacy staff completes all training requirements

Manages subordinate employees, including but not limited to Pharmacist-In-Charge (PICs)

Interviews potential candidates for open subordinate positions; makes hiring decisions as necessary

Provides clear goals and ensures appropriate access to training, coaching, and feedback. Ensures effective formal and informal performance management

Appraises subordinate’s performance through a formal review process on an annual basis as designated by Human Resources

Corrects behaviors and disciplines employees as necessary

Addresses escalated complaints and resolves issues

Applies good business process techniques and manages execution through key performance metrics and indicators

Oversees relocations, remodels, new store openings, and closings

Participates in mid to long-range strategic planning for business

Performs duties in accordance with established SOPs and aligned with the core values of the company in the best interest of our customers

Develops and mentors PIC’s, managers, and others for professional development and succession planning

Ensures prompt and smooth implementation of new pharmacy programs and ensures their continued execution

Ensures proper staffing levels in pharmacies and schedules temporary staff as needed

Other duties as assigned

In the temporary absence of the Pharmacist-In-Charge, serves in the capacity of supervising Pharmacist

Responsible for the overall safety and security of the pharmacy facilities and its operations

Ensures organizational and store compliance with Federal, State, and local laws and accreditation standards as well as company policies and procedures

Reviews and monitors dispensing incidents

Accountable for Loss Prevention activity, including investigations of unexplained losses; monitors for LP compliance. Oversees and audits physical inventories at each site

Sets goals, strategies, and expectations for retention of existing business and achieving growth imperatives

Oversees operational implementation of new business contracts, including 3rd party, manual, and 340b programs

Qualification

Pharm.D.BS PharmacyCurrent Pharmacist licenseManagement experienceMulti-site managementClinicalQuality improvementPharmacy operations knowledgeFinancial acumenProcess improvementPrioritizationDelegationFriendly demeanorLeadership skillsCollaboration skillsAdaptabilityCommunication skillsTime managementOrganizational skills

Required

Pharm.D. or BS Pharmacy degree from an accredited college of pharmacy

Must possess a current Pharmacist license in good standing in the state of Oregon

5+ years combined management experience (retail, specialty, or mail order)

Strong leadership skills

Strong financial and business acumen

Ability to assess process efficiency and implement process improvement

Ability to work collaboratively and align the team to achieve corporate initiatives

Able to adapt to change and support and promote others to adapt and embrace new ways of doing things

Able to challenge the status quo and contribute to the implementation of best practices

Demonstrates competency in specialty disease states and service models, including but not limited to Transplant, Hepatitis C, HIV, Autoimmune, Oncology, etc

Comprehends federal, state, and local laws and regulations applicable to the practice of pharmacy

Proficiency with workflow concepts relating to the practice and operations of retail, specialty, or mail pharmacy

Shows full understanding of controlled substance rules and regulations as dictated by the Drug Enforcement Agency, as well as state and local laws and regulations

Detailed understanding of REMS programs relevant to specialty pharmaceutical products

Has sufficient knowledge, training, and expertise in pharmacotherapeutics to oversee the pharmacy patient management program

Possesses leadership skills and abilities: Time management and organizational skills; Professionalism; Communication skills, both oral and written; Ability to prioritize effectively; Ability to delegate effectively; Friendly and caring demeanor