Field Operations Deployment Manager jobs in United States
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Kargo · 1 month ago

Field Operations Deployment Manager

positionSan Francisco, CA
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Kargo is focused on bridging the gap between freight logistics and digital management solutions. The Field Operations Deployment Manager will coordinate installations, lead hardware deployments, and ensure technical support in the field to enhance operational efficiency.

Computer VisionFreight ServiceIndustrial AutomationLogisticsSupply Chain Management
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H1B Sponsor Likelynote

Responsibilities

Plan, schedule, and coordinate installations, upgrades, and service visits across customer sites
Lead deployments of Kargo's hardware systems, working side-by-side with field technicians, contractors, and customer personnel
Review site surveys, evaluate mounting locations, identify power/network constraints, and document install requirements
Serve as the first technical responder for in-field issues, escalating to Hardware, Product, or Software teams as needed
Diagnose mechanical, electrical, optical, or network-related problems with devices and ensure timely resolution
Maintain and improve field reliability by identifying recurring issues and driving root-cause analyses
Collaborate with Sales, and Executive teams on timelines, readiness, and customer expectations
Coordinate with customers remotely and on-site to plan installation windows, schedule maintenance visits, and communicate status updates
Provide clear technical explanations, constraints, and requirements to customer facilities teams and IT organizations
Maintain detailed installation documentation, troubleshooting guides, and field playbooks
Track deployments, assets, issues, and resolutions using Jira (or similar tools)
Continuously improve installation workflows, field diagnostics, and operational processes
Ability to work non-standard hours (night shifts, weekends, holidays) when customer access or operational constraints require it
Comfort working in industrial environments (warehouses, docks, yards, cold storage, etc)

Qualification

Industrial equipment deploymentTroubleshooting mechanical systemsCommand-line tools proficiencyProject trackingDocumentation skillsExperience in industrial environmentsJiraComfort in startup environmentsCommunication skills

Required

Bachelor's degree in a technical discipline (engineering, robotics, computer science, etc)
5+ years of experience supporting, deploying, or maintaining industrial equipment, robotics systems, vehicles, automation hardware, or similar
Experience tracking many different projects, assets, and issues at the same time
Strong communication and documentation skills for coordinating with contractors and communicating with customers
Strong hands-on troubleshooting skills across mechanical, electrical, and optical systems (experience in all three is preferred)
Proficiency using command-line tools (Linux CLI, PowerShell, SSH, etc)
Experience working in warehouse, factory, or industrial environments
Ability to work non-standard hours (night shifts, weekends, holidays) when customer access or operational constraints require it
Comfort working in industrial environments (warehouses, docks, yards, cold storage, etc)

Preferred

Experience deploying networked IoT or computer vision systems in the field
Experience with Jira or similar tools for tracking assets, issues, and installations
Comfort working in early-stage startup environments with evolving tools and processes

Company

Kargo

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Glassdoor3.7
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Kargo is an industrial AI technology company focused on optimizing warehouse logistics by integrating AI with manual processes.
dateFounded in 2019
location
San Francisco, California, USA
people-size51-200 employees
web-link
https://www.kargo.ai

H1B Sponsorship

Kargo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (5)
2021 (3)

Funding

Current Stage
Growth Stage
Total Funding
$91.4M
Key Investors
AvenirMatter Venture PartnersSozo Ventures
2025-12-22Series B· $42M
2025-06-06Series Unknown· $18.4M
2023-01-01Series Unknown

Leadership Team

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Sam Lurye
Founder & CEO
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Recent News

SiliconANGLE
Place your bets for 2026’s big AI winners: Nvidia, OpenAI or Google?
2025-12-26
Venture Capital
Kargo Secures $42 Million in Series B Funding to Expand AI Technology for Supply Chain and Logistics
2025-12-24
thesaasnews.com
Kargo Raises $42 Million in Series B
2025-12-24
Company data provided by crunchbase