IdeaTek · 1 month ago
Business Fiber Technician
Buhler, KS
Full-time
Onsite
Entry, Mid Level
2+ years expIdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. The Business Fiber Technician will support business operations by executing fiber optic installations and resolving connectivity issues for commercial clients, ensuring high-quality service delivery.
ConsultingEducationInformation TechnologyInternetOptical CommunicationResidentialTelecommunications
No H1B
Responsibilities
Execute and manage fiber optic installations and repairs for commercial/business clients (FTTP), ensuring minimal service interruption
Diagnose and resolve connectivity issues for business customers, minimizing operational disruption through efficient on-site service
Install, configure, and repair Voice over IP (VoIP) services tailored specifically for business clients
Independently lead complex installations and advanced repairs across diverse business environments and infrastructure types
Provide an exceptional on-site experience, serving as the expert resource on FTTP service, commercial gateways, and business WiFi solutions
Demonstrate proficiency in managing and maintaining aerial and underground fiber networks that service commercial areas
Install and maintain fiber drops connecting the service terminal directly to business premise
Qualification
Required
2+ years of relevant work experience in fiber or network installation, low-voltage electrical/cabling, or a similar installation role
Must possess and maintain a valid driver's license with no restrictions
Ability to participate in an on-call rotation, which includes nights, weekends, and holidays
Comfortable and able to work in both underground and aerial environments (e.g., climbing ladders up to 32ft and operating a bucket truck)
Ability to work outdoors in various weather conditions
Must be able to lift up to 80 lbs
Able to enter and safely operate a bucket truck with a weight limit of 300 lbs
Must have a flexible schedule with the ability to work on Saturdays and/or Sundays
Preferred
Prior experience in the telecommunications industry
Previous experience working in business or commercial installation
Ability to work a flexible schedule (e.g., Tuesday-Saturday) to accommodate business installation and service windows
Benefits
Competitive benefits packages including medical, dental, life, and vision, along with 401k match
Employee coaching and counseling services at no cost to employee, spouse, and children
Tuition reimbursement for continuing education related to your individual growth goals
Community engagement and volunteer opportunities
Company
IdeaTek
Fiber-Optic Connectivity · Customized Solutions · Digital Technology
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Oak Hill Capital Partners
2025-07-08Private Equity
2025-02-22Secondary Market
2025-02-22Acquired
Leadership Team
Daniel Solomon
Chief Financial Officer
Daniel Friesen
Managing Partner and Chief Innovation Officer
Recent News
Government Technology US
2025-11-15
EIN Presswire
2025-09-30
2025-08-07
Company data provided by crunchbase