Field Services Engineer II jobs in United States
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Omnicell Specialty Pharmacy Services · 2 months ago

Field Services Engineer II

positionBronx, NY, United States
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$43/hr - $50/hr
date1+ years exp

Omnicell Specialty Pharmacy Services is dedicated to improving healthcare through automation solutions. As a Field Service Engineer, you will support pharmacy and supply automation systems in hospital environments, ensuring system reliability and enhancing product performance through troubleshooting and maintenance.

CommunitiesHealth CareMedicalPharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Ensure system reliability by performing timely troubleshooting, preventive maintenance, and emergency repairs on Omnicell’s automation solutions
Drive customer trust and satisfaction by building strong relationships with nursing and pharmacy leadership, serving as a knowledgeable and responsive technical partner
Support product innovation by analyzing complex service issues and escalating bugs or design concerns to engineering and hardware teams
Enhance product performance through actionable field feedback that informs continuous improvement
Represent Field Services in cross-functional initiatives and field projects that shape the future of healthcare automation
Elevate team capability by mentoring junior technicians and sharing best practices
Maintain operational excellence through accurate documentation, inventory management, and adherence to service level agreements
Empower end users by delivering basic product training and ensuring confidence in system usage

Qualification

TroubleshootingRepairing electronic devicesMechanical systems knowledgeCustomer relationship managementDocumentation skillsTeam mentoring

Required

Bachelor's Degree in Engineering/Technology or related discipline; or Associates Degree/Trade School Certification/Military Training in an Engineering/Technology related discipline; or five years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices
Bachelor's Degree in Engineering/Technology or related discipline AND one year of relevant experience; OR Associates Degree/Trade School Certification/Military Training in an Engineering/Technology related discipline, AND four years of relevant experience; OR seven years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices

Preferred

Hands on repairs, troubleshooting, root cause analysis experience working on pneumatic or hydraulic complex machinery that may include Industrial manufacturing equipment/machinery, Aircraft systems, Robotic Systems, or anything similar etc
Experience working in a high volume environment that requires 24/7 on call support
Passion for trade based work
Bachelor's Degree in Engineering/Technology or related discipline
Experience working in a hospital environment

Company

Omnicell Specialty Pharmacy Services

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Opening or optimizing an in-house specialty pharmacy requires unique capabilities to navigate the complexities of high-cost, high-touch medications.
dateFounded in 1978
location
Fort Worth, Texas, USA
people-size10001+ employees
web-link
http://receptrx.com/

H1B Sponsorship

Omnicell Specialty Pharmacy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (4)
2022 (3)

Funding

Current Stage
Late Stage
Total Funding
$10.15M
2021-12-02Acquired
2011-12-27Private Equity· $10.15M
Company data provided by crunchbase