ODP Business Solutions · 4 months ago
Sr. Manager, Inside Sales
9501 Amberglen Blvd , Austin, TX, 78729, US
Full-time
Onsite
Mid, Senior Level
$75K/yr - $105K/yr
7+ years expODP Business Solutions is a leading provider of products and services through an integrated business-to-business distribution platform. The Senior Manager, Inside Sales is responsible for managing a district of Inside Sales Representatives, ensuring sales growth, coaching staff, and developing strategies to meet sales objectives.
ConsultingFacilities Support ServicesFacility ManagementPrinting
Responsibilities
Successfully lead the sales efforts of a team of 12-14 ISR’s
Hire, train, and motivate staff to effectively grow the revenue within the Inside Sales Organization (ISO). Expected results is a team of above plan performers with several individuals eligible for promotion within the appropriate timeframe
Manage performance, enhance knowledge, and provide on-going training, coaching, and technical assistance to ISR’s resulting in increased customer penetration and growth
Work with relevant internal and external partners. Effectively communicate change when warranted
Participate in the development and execution of the ISO sales and margin plans. Expected results are plan achievement that are accomplished in compliance with all selling activities to Company standards and all federal and state regulations
Stay in tune with the changing demands of the marketplace and customer business issues by using various technologies (i.e. Twitter, FB, etc.) and/or through following news and notes. Provide senior leadership with recommendations for assortment and service enhancement
Evaluate customer experiences by assessing the effectiveness and positive impact of solutions offered. Effectively communicate results to stakeholders. Communicate performance in terms of the ISO's key performance drivers
Coordinate efforts with all other relevant Office Depot Sales organizations to create a unified and professional customer-facing presentation of our capabilities, resulting in a cohesive selling approach that drives profitable growth
Define business priorities through a broad and far vision to include initiating and managing business development activities that will strengthen, expand, and drive market penetration
Understand and analyze customer data to determine business needs, identify expansion activities and opportunities, and align Office Depot resources where mutually beneficial
Develop and implement systems and processes to optimize sales strategies and tactics
Review and leverage weekly sales-to-goal reports to drive performance
Conduct quarterly performance reviews with direct reports
Uncover new business opportunities and present business case to senior leadership to improve BSD Field Sales and Inside Sales profitability
Collaborate with Sales Directors and peers to develop strategies that will maximize new business development
Qualification
Required
High School Diploma or GED
Minimum seven (7) years with the types shown below
MS Office
English – verbal and written
Executive level presentation skills require excellent verbal and written communication skills
P&L orientation with focus on profitability
Demonstrated ability to influence senior level management, executives, and key clients
Strong Business acumen
Leadership skills (mentoring, coaching, counseling)
Organizational skills
Advanced selling and negotiation skills
Demonstrated ability to initiate and analyze complex or undefined issues to determine proper course of action
Ability to work cross-functionally
Mission-based philosophy
Execute new solutions effectively
Lead a team selling approach
Aops
Gmillennia
Cognos
Oracle Fusion
Salesforce (SFDC)
Must have strong drive for achievement
Must have strong concern for quality and sense of urgency
Orientation for customer satisfaction
Leading associates to success in absence of defined processes
Coaching, Counseling, and Developing team
Preferred
Bachelor's Degree (BA/BS) preferred
Experience managing a sales team
Experience managing business relationships
Must understand basic selling principles in B2B environment or have the ability to learn
Proven track record of staffing, developing and managing an effective and successful sales team with a high customer relationship focus
Must have strong coaching/development/motivational skills
This position will have regular contact with the ISO Leadership team, Human Resources, Sales Support, Training, and ISO sales management teams
Benefits
401(k)
Opportunity to move and grow within our organization
Eligible to participate in an incentive program
Company
ODP Business Solutions
ODP Business Solutions is a workplace solution company that offers space planning, facilities maintenance, and digital protection services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christine Jamison
Preferred Partner Program Manager
Lorie David
STRATEGIC ACCOUNT MANAGER, FACILITIES
Recent News
Digital Commerce 360
2025-09-23
2025-05-07
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