ALU · 1 month ago
IT Quality Assurance Lead
United States
Full-time
Remote
Senior Level
5+ years expThe African Leadership University (ALU) is a launchpad for Africa’s next generation of leaders. The Quality Assurance (QA) Lead will ensure the reliability and integrity of ALU’s enterprise systems, focusing on the Student Information System (SIS) and its integrations, while designing and implementing automated testing frameworks and collaborating with various teams.
Furniture
Responsibilities
Define and implement QA standards, processes and automation frameworks across all SIS and corporate systems
Establish a test management strategy that covers functional, integration, regression and user acceptance testing (UAT)
Ensure test coverage aligns with user stories, acceptance criteria and system requirements
Maintain a central QA documentation repository, including test cases, scripts and defect logs
Reduce production defects by implementing proactive testing gates and enforcing test readiness criteria before deployment
Design, develop and execute test cases (manual and automated) for new features, integrations and releases
Conduct end-to-end testing of SIS workflows; particularly points of integration with Finance (e.g., student billing, refunds, payments, reconciliations)
Perform regression testing to ensure new changes do not break existing functionality
Track and manage defects through the full lifecycle from discovery to resolution
Own the final QA sign-off for releases and ensure readiness criteria are met before deployment
Incorporate basic security testing and collaborate with the Cybersecurity team to ensure vulnerabilities are identified early
Implement and maintain appropriate automated testing tools (e.g., Selenium, Provar, Playwright, TestComplete, or similar)
Develop reusable automated test scripts and data sets to improve efficiency and coverage
Integrate automated testing with the CI/CD pipeline where applicable
Monitor test automation results and generate clear reports for stakeholders
Work closely with developers and business analysts to clarify requirements, acceptance criteria, and test readiness
Partner with data and system integration teams to validate data accuracy between SIS, Finance and other corporate platforms
Support UAT by coordinating testing with end users and providing structured feedback mechanisms
Identify recurring issues, propose process improvements, and advocate for quality-first development practices
Produce regular QA reports summarizing defects, testing progress, release readiness and quality trends. The following KPI’s indicate success: 95% of defects discovered before production; 90% automation coverage of critical SIS workflows and 100% of releases pass QA readiness gates
Maintain testing dashboards for visibility across the Transformation Office
Provide post-release reviews and feedback loops to improve future testing cycles
Qualification
Required
Bachelor's degree in IT, Computer Science, Information Systems, Software Engineering, or related field
5+ years' experience in software quality assurance
Strong hands-on experience with both manual and automated testing methodologies
Proficiency with automated testing tools such as Selenium, Provar or equivalent
Solid understanding of software development life cycle (SDLC), Agile methodologies, and test management tools (e.g., Jira, AzureDevops)
Demonstrated experience testing integrated enterprise systems, preferably Student Information Systems, ERP or CRM systems
Strong SQL skills for data validation and backend testing
Excellent analytical, documentation and communication skills
Preferred
Experience testing student information systems (SIS) and ERP systems (e.g., Salesforce, NetSuite, Oracle, Workday, or similar)
Familiarity with API testing tools (Postman, ReadyAPI) and database testing
Knowledge of CI/CD pipelines (e.g., GitHub Actions, Jenkins)
Strong understanding of QA metrics, root cause analysis and risk-based testing
Ability to mentor QA analysts and foster a culture of continuous quality improvement
Company
ALU
ALU is an international company that offers turnkey solutions across the globe.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase