IntePros · 3 days ago
Accounts Receivable Specialist
Plano, TX
Full-time
Onsite
Mid, Senior Level
5+ years expIntePros is a global pharmaceutical services company seeking a skilled Accounts Receivable Specialist to support high-volume billing and payment analysis. The role involves collaborating with various departments and customers to ensure accurate billing and effective dispute resolution in a fast-paced environment.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Collaborate with multiple internal departments and customer organizations to ensure billing, statements, returns, and dispute resolutions meet customer expectations
Perform detailed customer payment analysis to identify required actions, research discrepancies, correct billing documentation, and process final billing
Identify and resolve payment discrepancies, initiating and managing the dispute resolution process and all related follow-up
Maintain ongoing communication with internal and external partners to address payment, dispute, and return issues promptly
Work closely with Collections and Customer Service teams to ensure accurate and timely application of customer credits
Process requests related to customer credit balance returns
Review large and high-profile accounts, providing oversight and issue resolution
Generate and deliver reporting necessary to support internal and external operational needs
Serve as a team resource and assist with training and mentoring new team members to ensure successful onboarding
Qualification
Required
Intermediate to advanced Excel skills, including pivot tables and XLOOKUP/VLOOKUP
Strong reconciliation, mathematical, and analytical skills
Excellent organizational skills and keen attention to detail
Proven ability to problem-solve, resolve issues quickly, and escalate when appropriate
Broad training in business administration, accounting, finance, or related fields (2–4 year degree or equivalent experience)
3+ years of B2B or B2G collections and dispute resolution experience
5+ years of progressively responsible experience in related functions
Preferred
Knowledge of SAP FSCM and SAP Disputes
Understanding of general accounting principles and credit/collections operations
Familiarity with A/R reconciliation processes
Strong interpersonal, verbal, and written communication skills
Company
IntePros
IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Loren Kovalcik
CEO
Company data provided by crunchbase