Louis Vuitton · 1 month ago
Senior Manager - Business Performance, Client Service Center
Irving, TX
Full-time
Onsite
Mid, Senior Level
4+ years expLouis Vuitton is seeking a Senior Manager, Business Performance for their Client Service Center in Irving, TX. This role involves driving productivity and providing critical analytical support to business leaders, optimizing performance through data-driven initiatives.
ApparelFashionLifestyleRetail
Responsibilities
Architect and manage robust daily, weekly, and monthly reporting frameworks, leveraging advanced analytical techniques to capture and interpret sales volumes, call center productivity metrics, and overall performance indicators
Drive the automation of data capture, processing, and visualization workflows to provide clear, actionable insights for executive leadership
Lead initiatives for the strategic integration of AI and machine learning models to anticipate future trends, forecast demand, and proactively identify opportunities or risks, informing proactive decision-making and strategic planning
Facilitate seamless data integration and collaborative analytics across diverse organizational functions
Design, develop, and deploy dynamic, standardized analytical dashboards using tools like Power BI to enable self-service analytics and real-time performance monitoring
Guide and mentor a team of analysts, fostering their professional development and ensuring high-quality analytical outputs
Undertake ad hoc analytical projects, employing statistical methods and machine learning approaches to solve emergent business challenges and inform strategic pivots
Proactively interface with financial stakeholders to ensure precise reconciliation of invoices and conduct variance analysis
Identify optimization opportunities through resource utilization analytics and partner with key stakeholders to identify and model opportunities for optimizing investment allocation
Qualification
Required
A Bachelor's degree or higher in Data Analytics, Finance, Economics, Computer Science, Statistics, or a related quantitative field
4+ years of dedicated experience in data analysis, encompassing data monitoring, manipulation, modeling, and the extraction of strategic insights
Demonstrated superior problem-solving acumen, strong quantitative reasoning, and advanced analytical capabilities
Proven ability to conceptualize, lead, and execute cross-functional initiatives and projects focused on driving operational efficiencies or achieving cost reductions through analytical interventions
Attention to detail, robust organizational skills, capacity for parallel task processing
Exemplary communication, cross-functional collaboration, and delegation competencies, particularly in conveying complex analytical findings
Demonstrated ability to articulate complex analytical insights and strategic implications to senior stakeholders with clarity and conciseness, in both written and verbal modalities
Required: proficiency in Power BI for dashboard development and data visualization
Highly proficient in Microsoft Excel (advanced functions, pivot tables, macros) and PowerPoint (data storytelling, presentation design)
Preferred
Experience with Salesforce analytics platforms
Familiarity with contact center operations or the luxury retail ecosystem
Benefits
Generous benefits package
Unparalleled career development opportunities
Industry leading training
Company
Louis Vuitton
Louis Vuitton is a fashion house and luxury retail company. It is a sub-organization of LVMH.
10001+ employees
H1B Sponsorship
Louis Vuitton has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jon Shimp
Vice President Risk & Asset Protection
Recent News
2025-12-30
Global Cosmetics News
2025-12-30
2025-12-30
Company data provided by crunchbase