Deckers Brands · 2 weeks ago
CRM Associate Manager, Teva
United States
Full-time
Remote
Mid Level
$75K/yr - $85K/yr
3+ years expDeckers Brands is committed to diversity and inclusion, striving to create an exceptional workplace. The CRM Associate Manager will support the development and execution of strategies to enhance customer retention and loyalty, collaborating with cross-functional teams to create impactful customer experiences.
ApparelFashionLifestyleLogisticsManufacturingRetailTextiles
Responsibilities
Support the CRM team in the development, planning, and execution of brand and product campaigns using email and SMS communication to meet business goals
Work alongside CRM Manager and Growth Marketing Sr. Manager to develop rigorous, hypothesis-driven testing plans, including but not limited to, segmentation and personalization tests
Oversee ad hoc projects, working with both cross-functional business partners and third-party agencies, while concurrently facilitating day-to-day retention programs
QA all email and SMS campaigns to ensure flawless execution and accuracy. When necessary, proactively troubleshoot technical issues related to HTML templates, list segmentation, and other aspects of email execution
Responsible for weekly reporting, support CRM Manager for monthly, quarterly, and other analysis and reporting, as needed
Maintain awareness of email marketing trends, best practices, and technologies
Qualification
Required
Bachelor's degree in a related field
3-5 years of email marketing experience
2-4 years of reporting and analytics experience
Experience working in ESP, preferably Cordial
Awareness of customer retention best practices, technologies, and trends
Proficient in Google Analytics (GA4), Photoshop, Microsoft Office Suite, Email Service Providers (ESP), and SMS platform (Cordial/Attentive)
Highly analytical and metrics-driven marketer
Demonstrated ability to implement programs through effective use of communication with various cross-functional partners in a fast-paced business environment
Self-starter, proactive, curious, comfortable with ambiguity, able to work both collaboratively and autonomously
Excellent time management, organizational, planning, and project management skills
Must be flexible and have excellent relationship-building skills
Preferred
Experience with SMS marketing preferred
Basic HTML knowledge preferred
Benefits
Competitive Pay and Bonuses
Financial Planning and wellbeing
Time away from work
Extras, discounts and perks
Growth and Development
Health and Wellness
Company
Deckers Brands
Footwear & Apparel Company
1001-5000 employees
H1B Sponsorship
Deckers Brands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (20)
2023 (19)
2022 (27)
2021 (21)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-10-22IPO
Leadership Team
J
Jessica Boer
VP, Global Retail
A
Angela Salanoa Ogbechie
Chief Supply Chain Officer
Recent News
The Motley Fool
2025-11-16
Company data provided by crunchbase