Chick-fil-A Corporate Support Center · 2 weeks ago
Lead Systems Analyst, Digital Transformation & Technology
Atlanta, GA
Full-time
Hybrid
Senior Level, Lead/Staff
3+ years expChick-fil-A Corporate Support Center is seeking a Lead Systems Analyst to support and drive innovation for Procure-to-Pay, Project Accounting, and Fixed Asset Accounting. This role will lead Oracle Cloud ERP internal control activities and collaborate with teams to deliver technology solutions that optimize business processes.
Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food
Responsibilities
Manage/own the relationship and demystify technology for business partners
Manage support and maintenance of business systems and products
Analyze and evaluate the current business process; identify areas of improvement
Gather requirements, create documentation and resources for system and product implementations, changes, and issues
Collaborate and interact with developers, stakeholders, system architects and various subject matter experts to manage the implementation of changes and issue resolution
Act as Subject Matter Expert for systems/platforms supported
Define strategy, lifecycle, and design for systems/platforms supported
Maintain adherence to internal assurance activities (e.g., segregation of duties)
Leadership in ERP infrastructure activities (e.g., data refreshes; sizing exercises)
Qualification
Required
Bachelor's Degree or the equivalent experience in Management/computer information systems, computer science
3+ years of relevant experience
Experience leading medium-sized system implementations
Experience leading significant system or platform enhancements/implementations
Knowledge and/or experience with Agile development approaches and techniques
Experience in driving teams and management to decisions
Ability to understand business needs and translate them to functional/technical requirements
Strong verbal and written communication skills
Excellent personal and relational intelligence
Demonstration of leadership and strong collaboration
Ability to quickly learn and comprehend technical systems
Self-starter who completes responsibilities with minimal supervision
Team player who is committed to both the team and the product
Strong decision-making skills with the ability to collaborate and make decisions in the gray
Sharp analytical and problem-solving skills
Ability to effectively manage vendors
Servant spirit with strong sense of stewardship
Preferred
Bachelor's degree in Management/computer information systems, computer science
5+ years of relevant work experience
Strong experience leading complex, cross-functional, medium-sized system Implementations; knowledge of accounting capabilities
Certified business analysis professional
Company
Chick-fil-A Corporate Support Center
At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Cathy
CEO
Brent Ragsdale
Senior Vice President, Chief Financial Officer
Recent News
Business – Latest Financial & Stock Market News | New York Post
2026-01-07
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