FDE LLC, d/b/a Ashley Northeast · 1 month ago
Visual Merchandise Manager
Brooklyn, New York, United States
Full-time
Onsite
Mid, Senior Level
$58K/yr - $62K/yr
5+ years expFactory Direct Enterprises LLC (FDE) proudly represents Ashley, the #1 selling furniture brand in the world. The Visual Merchandise Manager is responsible for executing corporate visual merchandising strategies, fostering an inclusive work environment, and managing day-to-day store operations to enhance guest experiences and drive business results.
Responsibilities
Implement and execute all corporate visual merchandising directives and ensure the execution of effective merchandising strategies
Lead store merchandising assortment walkthroughs by analyzing sales data to visual merchandising and following up with actionable steps to drive store assortment optimization
Ensure proper signage is being utilized to market in-store products effectively
Follow operating visual standard procedures inclusive of signage, presentation of all displays, fixtures, and all furniture collections
Responsible for the maintenance of all areas in the showroom and warehouse ensuring organization and cleanliness
Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs
You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) Organize and conduct store meetings with clear actionable and effective communication and professional presence demonstrating in-depth Product Knowledge of the merchandise. Handle all guest interactions via telephone, email, chat or in person professionally
Keep a high level of peer-to-peer accountability while managing, driving, and auditing stores to obtain 100% compliance with all visual processes as well as Operations, Guest Experience, Finance, Delivery, and Payroll
Eliminate waste by improving processes, leading and conducting biannual store inventories in collaboration with the Store Operations Team
Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs
Eliminate waste by improving processes, managing, and conducting store inventories in collaboration with the Store Operations Team
Over-communicate the 'Why' behind everything and Build and maintain effective communication with members of the corporate office, property management, and other store teams
You are always on stage (Engage, Educate, Enthusiasm, Ear to ear smile, Eye contact) organize and conduct store and corporate meetings with clear actionable and effective communication and professional presence
Exhibit proficiency in computer programs used by the Company including: Word, Excel
Follow store operating procedures to support the sales team to drive overall sales
Place a high priority on the needs of our team members by coaching them to best self to deliver an exceptional guest experience utilizing the leadership toolkit to transfer product knowledge
Be relentless about amazing our guests and passionate about our communities by collaborating with Regionals and Marketing team to maximize all special events such as Holidays, VIP and Grand Openings
Follow our standard operating procedures by utilizing work instructions and ensuring that all team members are properly and consistently providing an amazing guest experience
Be radical about our team members to make guest experience decisions that also support the mission statement & core values of the company by resolving all pending situations quickly and effectively in collaboration with direct stakeholders
Create unique, personalized, memorable, and repeatable experiences by coordinating store facilities maintenance upgrades, and repairs
Always encourage team members on their best self-journey by Maintaining a focus on continuous learning and development by actively onboarding and training team members in alignment with our core values and the way we play
Execute and deliver performance appraisals for direct reports to identify opportunities and strengths to place qualified individuals as new openings become available ultimately
Address conflict quickly, directly, and privately with the intent of building a stronger relationship by leading courageous coaching for successful meetings with store team members in alignment with our core values and mission statement
Make work enjoyable by coordinating and driving team member benefit programs, engagement events, recognition, and celebrations for store team members
Participate in manager and cross-training programs to elevate leadership performance and advance on self-best journey
The VM may occasionally perform non-exempt duties, such as unloading trailers or merchandising as needed for proper store operation
The VM will also perform other duties as assigned from time to time; have the ability to lift, lower, push or pull furniture up to and in excess of 100lbs and to stand for long periods of time
The VM is scheduled to work a minimum of 40 hours per week; the number of hours worked will increase during specific Market events, holidays, blackout periods, vacation coverage, or for other business needs
Regular attendance at home stores and coverage at adjacent regional stores, and support for projects at all stores for business needs are essential functions of this position
25-50% travel within the geographic region
Qualification
Required
BA or BS degree in retail management, visual merchandising, graphic design, interior design, marketing or related field required; Equivalent experience may be considered in lieu of education
Minimum of five years' experience in retail visual merchandising or design required
Three to five years of supervisory experience required
Preferred
furniture retail experience
Benefits
Hope to Dream: For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16)
Give a Day: Paid volunteer day annually with an approved organization
Corporate Chaplains: Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management
Life Resources: Quarterly events supporting finances, relationships, health, and wellness
Team Member Relief Fund: Financial assistance for unexpected life events
SmartDollar: FREE financial wellness program for budgeting, debt reduction, and saving
Company
FDE LLC, d/b/a Ashley Northeast
At Factory Direct Enterprises, LLC d/b/a Ashley Northeast, we are committed to Amazing our team members, guests, and the communities we serve through every personal interaction and by doing so we honor God.
Founded in 2004Edison, New Jersey, US
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Justin Chrinian
Co-President and Chief Revenue Officer
Company data provided by crunchbase