Concord Group Insurance · 1 month ago
Senior Claims Examiner
United States
Full-time
Remote
Mid, Senior Level
4+ years expConcord Group Insurance is a leading provider of personal insurance solutions in New England, dedicated to protecting families and small businesses since 1928. The Senior Claims Examiner will provide feedback, training, and educational material to claim associates, ensuring adherence to guidelines and facilitating effective communication across various locations.
FinanceFinancial Services
Responsibilities
Review and monitor open files
Aid with coverage, liability and damage determinations
Review closed files to provide feedback to claim handlers
Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices
Be responsible to oversee and coordinate various projects assigned, requiring communication with regional or branch claim offices
Develop and present educational material to claim associates in classroom and remote settings
Work effectively with associates and customers at all levels
Occasionally, Travel to various claim branch locations throughout the Company as needed
Attend meetings, seminars and other training classes as required
Assist with other duties as assigned within the regions or elsewhere on request
Qualification
Required
Several years of claims related experience; demonstration of above average problem solving, training and skill building ability
Hold skills applicable to Associate, Branch, and Field Claims Representatives
Communicate effectively in oral and written form
Exhibit strong leadership skills and perform as a role model
Maintain a professional image and be independent, innovative, and efficient in the performance of their duties
Work effectively with others
Benefits
Medical
Vision
Dental
Life insurance
Disability insurance
Generous paid time off program for vacation, personal, sick time, and holiday pay
Parental leave
Adoption assistance
Fertility treatment assistance
Competitive 401(k) plan with company match
Gym member/fitness class reimbursement
Additional resources and programs that encourage professional growth and overall wellness
Company
Concord Group Insurance
Concord Group Insurance is an insurance company that provides property and casualty insurance products.
201-500 employees
Funding
Current Stage
Growth StageRecent News
NH Business Review
2025-10-28
vermontbiz.com
2024-11-30
2023-12-25
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