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Digital Realty · 1 month ago

Regional Technical Trainer - West, Central, East

2323 Bryan Street, Dallas, TX, 75201, US

Full-time

Onsite

Mid Level

3+ years exp

Digital Realty is a global data center provider that delivers a full spectrum of data center, colocation, and interconnection solutions. The Technical Trainer will execute technical and operational training programs across data center environments, delivering both in-person and virtual training while supporting onboarding and certification initiatives.

3D TechnologyAnalyticsData CenterDigital MediaFinanceMobileSocial Media

Comp. & Benefits

Responsibilities

Deliver high-impact technical training programs, both in-person and virtually, focused on data center operations, safety, infrastructure, and systems

Facilitate onboarding and continuous upskilling of new hires, trainees, and current team members

Utilize diverse training methods including live instruction, hands-on demonstrations, simulations, and scenario-based learning

Act as a subject matter expert (SME) in the development, review, and validation of training content

Collaborate with instructional designers and regional training teams to ensure training materials are accurate, relevant, and reflect operational realities

Provide feedback on course effectiveness and identify opportunities for improvement based on learner engagement and comprehension

Support regional training managers in executing global and regional learning programs

Assist with implementing certification and skills validation processes for technical staff

Participate in the delivery and implementation of structured training pathways, including apprenticeship and workforce development programs

Observe and assess learner engagement and comprehension; provide coaching or reinforcement as needed

Collect and relay feedback from training sessions to support continuous improvement of training effectiveness

Support the implementation of post-training evaluations, skills assessments, and knowledge checks

Partner with site operations leaders to ensure training supports job performance and readiness

Stay informed of regional operational needs, safety requirements, and technology updates that impact training content

Maintain awareness of training compliance requirements relevant to technical roles

Qualification

Technical degreeCertificationCDCPCDCS certificationTraining delivery experienceAdult learning principlesPresentation skillsCollaboration skillsBasic e-learning familiarityPowerPoint proficiencyEnglish proficiencyOrganizational skillsDetail-oriented