Apply on Employer Site

medmix · 4 months ago

Patient Access Representative - Flexible Shifts

Arlington, VA, USA

Full-time

Onsite

Entry Level

1+ years exp

medmix is seeking a Patient Access Representative who is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. This role includes registering patients, maintaining medical records, and processing paperwork while providing excellent customer service.

Health CareManufacturingMedicalMedical Device

Responsibilities

Monitors the waiting area and addresses any complaints/concerns expressed by patients, family members or visitors

Notifies appropriate personnel of complaints/concerns that require their attention

Provides interim solution for all complaints/concerns

Obtains accurate information from patients for registration, including personal and contact information, employment and insurance information and all required signatures

Input essential information into the computer system

Ensure all information is collected and included in charts

Assists patients with general information such as fees and resource personnel by referring them to the social worker and/or Financial Assistance for application for Medicaid

Provides assistance as needed to Physicians, Department Managers, and clinical staff as needed

Performs other duties as assigned

Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards