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The Hartford · 1 month ago

Account Manager - Commercial Multinational

Chicago, IL

Full-time

Hybrid

Entry, Mid Level

The Hartford is an insurance company that goes beyond coverages and policies, dedicated to making a difference. They are seeking an Account Manager to support Multinational Underwriting in sales acquisition, account coordination, and serve as a point of contact for agents and regional office Account Managers.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Supports The Hartford's Multinational Underwriting in the sales acquisition process

Provides support for Multinational new business and renewal policy account coordination, review, essential services, prepare work orders for quoting and issuance of Multinational business

Serves as the point of contact for agents and regional office Account Managers in handling inquiries and requests

Communicates with local network partners, brokers and Underwriters to request needed information and resolves problems

Serves as the Operations single point of contact in partnership with their Underwriter in support of Multinational Business

Responsible for supporting the Underwriter in the sales acquisition process through a variety of services that may include account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection

Responsible for reviewing, preparing work orders for rating and issuing policies

Applies screening criteria in accordance with guidelines

Communicates with customers to obtain needed and required underwriting information and resolves problems

Supports sales efforts and strategies

Responsible for handling high volumes of transactions

Effectively balance quality, and timeliness while working alongside the Underwriter to Manage a Book of Business

Multi-task, prioritize and manage daily work activities

Organizes work, based on AM/UW Huddles, recognition of Top Agents, and territorial differences, so that others can easily determine what needs to be done and effectively continue the work and respond to customers as needed

Maintains an effective pending/diary/follow-up system

Qualification

Commercial Market InsuranceWorkers CompensationAuto InsuranceGeneral LiabilityProperty InsuranceMultinational ExperienceCommercial Lines RatingCustomer Service SkillsTechnical AbilityMicrosoft Office ProficiencyProfessional DemeanorEffective Communication