Georgia Banking Company · 11 hours ago
Assistant Branch Manager - Chastain Branch
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
4+ years expGeorgia Banking Company is a financial institution seeking an Assistant Branch Manager for their Chastain Branch. The role involves assisting the Branch Manager in managing staff, ensuring operational compliance, and fostering customer relationships to achieve sales goals.
BankingCommunitiesFinancial ServicesInsurance
Responsibilities
Manage, Coach, and Develop Branch staff on sales goals, service expectations, operational soundness, and all other aspects of the branch
Partners with manager in on-the-job training with cash recycler and core banking system
Supervise and sustains operational soundness within the Branch by establishing staffing schedules, performing audits, evaluating performance, and maintaining compliance
Ability to interact confidently with clients, and ability to identify, evaluate, and resolve client financial needs
Support sales promotion activities including promotional campaigns, marketing events, after hours and community service events
Assists with recruiting of the branch team with the support of the Branch Manager/Retail Market Leader
Ensuring the branch is adhering to the GBC Employee Service Standards and provide service excellence by going beyond the customer’s expectations, both internally and externally
Maintain knowledge of the Bank’s services and solutions to ensure the Employee Service Standards are met consistently
Accountable for performance of branch sales goals - while working with staff and branch manager to achieve individual goals
Perform regular audits of vault and cash recycler
Serve as backup to vault teller as needed
Support other branches locations as needed
Manage branch security, safety, and compliance
Represents GBC to the community through excellent customer relations
Assists with customer complaints and acts upon them in a timely manner by knowing the bank’s policies and procedures
Responsible for the cleanliness of the bank as well as its presentation
Qualification
Required
4+ years of recent Customer Service Experience in retail branch banking
Proven customer service skills and the ability to resolve problems quickly and efficiently
On the spot decision making skills
Must have strong leadership skills that can inspire and be able to mentor a group of people
Proven track record of effective management and sales driven
Excellent oral and written communication skills (clear, concise, correct)
Attentive to deadlines and detail
Ability to demonstrate initiative and ownership
Detail oriented and well organized
Provide warm, friendly, and welcoming atmosphere for both customers and employees
Computer proficiency (word, excel, etc.)
Preferred
1+ years in a leadership role, with proven success, preferred
Bachelor's degree preferred, or equivalent experience
Company
Georgia Banking Company
Georgia Banking Company is a financial services community bank that engages in the wholesale mortgage business.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$180MKey Investors
Patriot Financial Partners
2021-05-12Debt Financing· $55M
2021-03-08Undisclosed· $125M
Leadership Team
Bartow Morgan
Chief Executive Officer & Board Member
Recent News
Atlanta Business Chronicle
2025-01-31
2024-04-08
Company data provided by crunchbase