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Victory Programs · 1 month ago

Program Manager

Boston, MA

Full-time

Onsite

Mid Level

$59K/yr - $59K/yr

Victory Programs is a community-focused organization dedicated to supporting individuals in recovery. The Program Manager will assist the Program Director in managing the daily operations of the Jamaica Plain Recovery Center, coordinating programming, and engaging with the community to promote recovery support services.

FamilyHealth Care

Growth Opportunities

Responsibilities

Develop, with the Program Director, ongoing Volunteer and Peer Leader recruitment, orientation, and skills development

Coordinate and develop, along with the Program Director, Recovery Coach programming. Coordinate and monitor activities to ensure that they are meeting the needs of the members and the center

Ensure that the center’s programming and activities are developed with members’ input and engagement and includes multiple pathways to recovery

Collaborating with Outreach and Engagement Specialists to provide outreach to the community and increase center membership, as well as ensure that programming is accessible and engaging

Collaborate and partner with community organizations, leaders and local treatment and recovery support service providers, coalitions and task forces, career centers and/or employment/housing organizations and criminal justice departments to promote the availability of the center, represent the recovery community, advocate for recovery, and ensure linkages to resources, supports, programs and services that benefit and address life needs of the membership

Work collaboratively with staff and peers to promote the shared philosophy that recovery is maintained in the community, and each individual’s recovery pathway should be respected and supported

Attend supervision with the Program Director or their designee

Enforce all policies and procedures of Victory Programs

Ensure, along with the Program Director, that there is adequate staff coverage and provide milieu coverage as needed

Act in accordance with Victory Programs Standards of Excellence & Philosophy Care, including maintaining professional ethics, boundaries, and client confidentiality, and working from a strength-based perspective

Attend weekly staff meetings, trainings, seminars, workshops and rallies as requested by the supervisor

Represent the program(s) in the community and to designated funders, as requested by the supervisor

Participate and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and any additional functions

Perform other duties as deemed necessary by your supervisor or his/her designee

Qualification

Recovery Oriented Systems of CareCertified Addiction Recovery CoachCPR certifiedMicrosoft Office SuiteAnalytical skillsCultural awarenessCommunication skillsInterpersonal skillsConflict resolution skillsOrganizational skills

Required

High school diploma or equivalent

Must demonstrate an understanding and belief in the recovery process and Recovery Oriented Systems of Care model

Must have knowledge of multiple pathways to recovery support systems, including but not limited to 12-step support groups, faith-based groups, harm reduction services, SMART Recovery, Life Ring; and providing direct service

Ability and willingness to share personal experiences of living with substance use/recovery to help educate, provide emotional support, and offer practical strategies to clients

Must be CPR certified (may be obtained upon hire)

Completed TB screening (may be obtained upon hire)

Three work related professional references; at least 2 from manager or supervisor

Preferred

Current Certified Addiction Recovery Coach (CARC) certification and completion of Recovery Coach Supervision within 6 months of hire

Ability to act with integrity and compassion and foster a culture of mission, trust, respect and accountability for outcomes

Ability to demonstrate cultural awareness and competency, including the ability to understand, respond and work effectively and with sensitivity with staff and members from diverse cultures and backgrounds

Familiarity with social media platforms

Excellent working relationships that demonstrate effective boundaries with patients/families and staff

Excellent verbal and written communication skills

Excellent interpersonal and conflict resolution skills

Excellent organizational skills and attention to detail

Strong analytical and problem-solving skills

Proficient with Microsoft Office Suite or related software