TraceLink · 2 days ago
Solution Consultant
Wilmington, MA
Full-time
Hybrid
Mid, Senior Level
$117K/yr - $148K/yr
5+ years expTraceLink is a leader in providing software solutions for the pharmaceutical industry, aimed at improving supply chain processes. The Solution Consultant role involves leading solution-based sales cycles and providing consultative support to enhance customers' supply chain operations.
Developer PlatformSaaSSupply Chain Management
Responsibilities
Diagnose Business Needs: Conduct deep-dive discovery sessions to assess client business needs and technical requirements, defining appropriate strategic solutions that address specific supply chain challenges
Articulate Business Value: Build and present compelling business cases—including ROI analysis and Total Cost of Ownership (TCO) models—to clearly articulate the financial and operational impact of the TraceLink suite
Lead Consultative Sales Cycles: Partner with the Sales team to drive the customer journey, acting as a trusted advisor to build relationships and guide prospects toward a modern supply chain transformation
Deliver Tailored Demonstrations: Manage and deliver persuasive product demonstrations and presentations tailored to specific audience personas, ranging from technical architects to C-level executives
Execute Solution Workshops: Prepare materials for and lead interactive solutioning workshops to validate customer requirements and map TraceLink capabilities to tangible business outcomes
Subject Matter Expertise: Serve as the primary Subject Matter Expert (SME) for TraceLink’s solutions, maintaining deep knowledge of the platform to handle complex objections and technical inquiries
Cross-Functional Collaboration: Collaborate with Product Management, Internal Services, and external partners to relay market feedback and ensure the proposed solution optimizes long-term client value
Technical Sales Support: drive technical accuracy and excellence during the sales process, including providing high-quality inputs for RFPs and RFIs when required
Qualification
Required
5+ years of experience in a Client-Facing role (Solution Consulting, Sales Engineering, or Business Consulting), ideally within an Enterprise SaaS environment
Demonstrated expertise in consultative and value-based selling methodologies, with specific experience building business cases and proving ROI to prospective buyers
Superior verbal and written communication skills, with the ability to articulate complex business and technical topics to audiences ranging from end-users to C-level executives
A proven history of securing the 'technical win' in complex sales cycles, driving revenue targets, and maintaining high levels of customer satisfaction
Strong analytical and problem-solving mindset, capable of translating abstract customer pain points into concrete technical solutions
A collaborative team player who can lead cross-functional efforts while maintaining the ability to work autonomously on assigned opportunities
Solid understanding of supply chain systems and integration patterns (ERP, WMS, etc.)
Bachelor's degree or equivalent professional experience required
Ability to travel up to 25-40% as required by business needs
Preferred
Domain Knowledge (Highly Desirable): Familiarity with the Life Sciences, Pharma, or Medical Device industries, as well as experience with Manufacturing or Supply Chain operations
Company
TraceLink
TraceLink is a SaaS network creation platform company that connects people, companies, systems and processes, on a network for greater good.
501-1000 employees
H1B Sponsorship
TraceLink has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (26)
2023 (22)
2022 (29)
2021 (46)
2020 (42)
Funding
Current Stage
Late StageTotal Funding
$233.86MKey Investors
GeorgianGoldman Sachs Growth EquityVolition Capital
2018-08-21Series D· $93M
2018-06-09Series D· $60M
2016-11-30Series C· $51.5M
Leadership Team
Shabbir Dahod
President and CEO
Michael Mozzer
Chief Financial Officer
Recent News
Company data provided by crunchbase