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Hexaware Technologies · 1 month ago

Digital Marketing & Content Platform Architect

United States

Full-time

Remote

Senior Level

5+ years exp

Hexaware Technologies is seeking a Senior Implementation Consultant focused on driving digital transformation through Adobe Workfront. The role involves designing and configuring enterprise-level business process solutions, increasing solution adoption, and providing strategic guidance to top-tier enterprise clients.

BankingConsultingInfrastructureInsuranceInsurTechSoftware

Responsibilities

Design and configure enterprise-level business process solutions using Adobe Workfront to achieve client business objectives

Align Workfront with other Adobe products within the content supply chain (e.g., Creative Cloud, Adobe Experience Manager, Campaign, Marketo, Target)

Lead customers through strategic implementations and develop solution designs that provide strategic value while solving near-term business problems

Increase the adoption of Workfront by identifying and solving unidentified client problems, significantly enhancing business value

Create essential implementation artifacts, including project plans, design documents, templates, layouts, queues, custom forms, reports, and more

Deliver high-quality consulting services for Workfront implementation and go-live success

Serve as a business process workflow/configuration Subject Matter Expert (SME) for clients and internal stakeholders

Mentor, coach, and provide knowledge resources and escalation support for clients

Contribute to the continuous improvement of client’s product and implementation methodologies

Be willing and able to travel up to 20% (and occasionally up to 50% for specific engagements) to support client needs

Qualification

Adobe WorkfrontAdobe Experience CloudBusiness process consultingChange management methodologiesAPI-driven integrationsRESTful APIsGraphQL APIsAnalytical skillsInterpersonal skillsProblem-solving skillsLeadership skillsCommunication skills

Required

A bachelor's degree and proven business process consulting experience

5+ years of experience as an onsite business process/management consultant, specifically with Adobe Workfront

Understanding and experience with the larger Adobe Experience Cloud suite of products, especially AEM, Adobe Journey Optimizer (AJO), Campaign, Target, and other personalization tools

A proven track record of delivering end-to-end solutions for enterprise organizations (5,000+ employees)

Proven ability to develop and document business processes (documentation examples available upon request)

High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended

Experience working with 3rd party software integrations and proficient in RESTful/GraphQL APIs

Excellent interpersonal, problem-solving, and relationship skills, including empathy, effective communication, self-awareness, self-regulation, and motivation

Strong analytical skills to draw connections between disparate problems and solutions

The ability to work on multiple tasks and prioritize your personal workload effectively

Leadership skills to drive adoption over complexity and perfection

A strong desire to learn and teach others

Preferred

Experience in change management methodologies is highly preferred

Company

Hexaware Technologies

Glassdoor3.8

At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology.

Founded in 1990

Iselin, New Jersey, USA

10001+ employees