SITECH Metro Northeast · 1 month ago
HR Administrator, Training & Technical Support
Poughkeepsie, NY, US
Full-time
Onsite
Entry Level
$55K/yr - $70K/yr
2+ years expH.O. Penn Machinery is seeking an HR Administrator for Training & Technical Support in Poughkeepsie, NY. The role involves providing administrative support for employee development processes, coordinating training activities, and facilitating communication regarding training initiatives.
Construction
Responsibilities
Accurately track and report training activity including technical, non-technical, instructor lead (internal or vendor based), and online training
Act as primary data administrator for all learning management systems, including: the addition and editing of users, assignment of training, and all other administrative functions
Provide support to end user population and managers for all online employee development software
Assist in the technical administration and optimization of all employee development software modules (performance management, succession, learning, etc.)
Enroll attendees in external instructor lead training (CAT, vendors, etc.) and coordinate travel/accommodations for attendees
Proactively anticipate training and material needs and coordinate the ordering of appropriate materials in advance of training events
Ensure training materials are up-to-date and generate materials for classes (manuals, handouts, etc.)
Schedule the appropriate classroom and ensure the preparation of the physical set-up
Maintain and review an inventory of training vendors and manage the Logistics/Coordination of Vendor training and invoicing
Prepare and share communication of training and OD initiatives and offerings companywide or to targeted departments
Generate and share companywide communication on training progress and completions
Assist in the management of rosters, scheduling of training, and reminders for scheduled training
On a regular basis, ensure all service monitors are operational and displaying up to date and relevant information
Assist in the new employee onboarding process for training
Coordinate and co-facilitate New Hire Orientation
Facilitate employee and manager navigation training for workgroup systems
Assist in the managing level 1 evaluation of training programs
Develop web-based training, micro learning, job aids, and presentations for appropriate programs
Assist in the implementation of innovation initiatives
Assist in the administration of continuous improvement tools and processes
Qualification
Required
At least 2 years of experience working in an administrative support role with attention to detail and responsibility for multiple tasks including the coordination of complex activities
At least 2 years of experience in a role providing technical support to end users
Expert PC use and an understanding of basic internet browser settings and functionality
Proficiency in MS Office Desktop and Cloud Applications (Excel, Word, PowerPoint, OneDrive, Teams, etc.)
Advanced verbal and written communication skills are essential
Preferred
Experience with training technology including LMS administration and use of development tools such as Articulate 360 (Rise and Storyline), Camtasia, etc
Benefits
Medical/dental/vision insurance
401(k) with company match
Holidays & competitive PTO
Company provided cell phone & laptop
Company
SITECH Metro Northeast
SITECH Metro Northeast, LLC is now a part of the worldwide SITECH distribution network, which offers solutions with construction technology, customized training, data solutions, installation, service and technical support.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase