Client Success Manager jobs in United States
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AdvizorPro · 1 month ago

Client Success Manager

AdvizorPro is one of the fastest-growing data platforms in the financial services space, trusted by top asset managers and fintech firms. The Client Success Manager will support client onboarding, handle inbound questions, and ensure users receive helpful answers to maintain their success.

B2BDatabaseInformation Services

Responsibilities

Serve as primary point of contact for all matters related to assigned cohort, whether system related or account related
Guide new clients and users through onboarding, user training, and early success milestones
Proactively monitor account activity/health to identify risks, trends, and opportunities for expansion
Document common questions and collaborate with Product and Technology to improve resources, workflows, and feature adoption
Serve as the go to expert on the AdvizorPro platform and help clients get the most value from each dataset and feature

Qualification

Client SuccessSaaS experienceCommunication skillsOrganizational skillsEager to learnDetail-oriented

Required

Strong communication skills and a client-first mindset
Comfortable working in a fast-paced SaaS environment
Experience in software, support, or operations
Organized, detail-oriented, and eager to learn

Preferred

CS background preferred

Company

AdvizorPro

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AdvizorPro provides B2B contact and company information in the financial industry.

Funding

Current Stage
Early Stage

Leadership Team

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Michael Magnan
Founder & CEO
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Hesom Parhizkar
Co-founder & Chief Product Officer (CPO)
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Company data provided by crunchbase