Headlands Research · 1 month ago
Regional Director of Operations
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expHeadlands Research is a leading network of advanced clinical trial sites dedicated to enhancing clinical trial delivery within communities. The Regional Director of Operations will oversee multiple clinical trial sites, ensuring operational efficiency, quality standards, and financial performance while supporting site leaders and collaborating with various teams to drive strategic growth.
BiotechnologyHealth CareMedical
Responsibilities
Operations oversight of approximately 6-8 DeNovo and/or integrated clinical trial sites within an assigned region
Successfully integrate newly acquired sites into Headland’s network processes, systems, workflows, etc
Collaborate with sites and central recruitment services as applicable to ensure sites meet targeted enrollment goals for all studies
Lead and develop site leaders (direct reports) through exceptional people management skills and collaboration to influence positive operational outcomes
Build strong partnerships with Site Directors/Presidents, Business Development, PI’s and central support teams to identify opportunities for strategic site growth and operational excellence
Ensure operational, quality, and financial standards, systems and practices are in place and each site receives the necessary central support to achieve its objectives
Work with site leaders and Finance business partners on forecasting and budgeting resulting in continuously improved revenue and expense management
Support strategy for site level recruitment, training, and employee development to ensure sites are adequately staffed for current and future demand
Conduct in person visits to sites on a regular cadence based on site needs
Plan and set individual and site goals and track the progress of each to ensure that objectives are met
Serve as primary point of escalation for Site Directors in resolving operational challenges
Collaborate with site leaders and Quality and Training business partners to ensure GCP quality standards are in place and all quality and regulatory requirements are adhered to
Support site sponsor interactions by acting as a point of escalation and providing confidence in site operations
Conduct monthly financial and operations reviews with sites to include KPI's, employee and patient retention & enrollment, capacity, revenue, and expense management
Participates and presents at meetings with internal and external representatives as needed
Identify opportunities to expand business within the region through new therapeutic capabilities, equipment, or site development
Collaborate with the business development team to assess site capabilities
Facilitate performance improvement monitoring and discussions between site staff and human resources
Additional project work as assigned
Qualification
Required
Bachelor's degree in business or a health-related field required
5 years + experience in clinical trials industry (sponsor, IRB, CRO, site)
Proven success in a multi-site healthcare leadership role- experience leading multiple sites and teams across several geographic locations
Demonstrated ability to successfully manage people/projects across a continuum of experience, knowledge, and diversity
Proactive problem-solving abilities and follow-through
General understanding of GCP, CFR, and state regulations as applicable
Results oriented- demonstrates strong business planning skills, communicates objectives clearly to teams, reviews, and monitors KPI's and provides coaching and mentoring to achieve goals
Driven- self-starter, excellent time management skills, ready to execute in a tactical and strategic manner, holds themselves and others to high standards of accountability
Collaborative- ability to develop relationships and collaborate along the vertical
5 years + experience managing direct reports
Superior communication skills, written and verbal including emails and presentations both internal and external with sponsors and CROs
Displays professionalism and integrity in all actions – Demonstrated ability to foster concepts of teamwork, cooperation, self-control, and flexibility to get the work done timely with a high degree of responsiveness with multiple stakeholders
Knowledgeable and able to confidently speak in the following areas of clinical research: Business Development, Finance/Accounting, Human Resources, Legal, Clinical Development / Key Therapeutic Areas such as CNS/Psych/Metabolic/Endocrine/Vaccines, Recruitment, Information Technology, Business Operations
Preferred
Master's degree preferred
Company
Headlands Research
Headlands Research is a globally integrated clinical trial site organization with a mission to improve the clinical trials process.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$29.19MKey Investors
Kohlberg Kravis Roberts
2025-08-14Acquired
2025-07-09Series Unknown· $1.35M
2024-11-01Series Unknown· $2M
Leadership Team
Kyle Burtnett
Chief Executive Officer
Recent News
2025-08-18
2025-08-17
Mergers & Acquisitions
2025-08-15
Company data provided by crunchbase