Freelance Luxury Brand Evaluator Automotive Project - Charlotte, Cary & Durham jobs in United States
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CXG · 1 month ago

Freelance Luxury Brand Evaluator Automotive Project - Charlotte, Cary & Durham

CXG is a company that connects premium brands with evaluators to enhance customer experiences in luxury retail. They are seeking a Luxury Brand Evaluator who will assess customer experiences and provide feedback to help refine luxury services.

ConsultingConsumerCorporate TrainingTraining

Responsibilities

Choose your assignments - align your missions with your personal preferences and profile
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience
Provide honest feedback - use our platform to share your observations through questionnaires

Qualification

Automobile industry knowledgeCustomer service improvementObservation skillsInterpersonal skillsAdaptabilityHonest feedback provision

Required

Must be 18 years of age or older
Good understanding of the automobile industry
Passionate about automobiles and improving customer service and retail environments
Enjoy interacting with people
Has a keen eye for discreetly observing and noting various aspects of your shopping experience
Willingness to adapt to varying assignment types and industries
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

Benefits

This is a freelance, project-based position
Flexible working hours

Company

CXG

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CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.

Funding

Current Stage
Growth Stage

Leadership Team

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Christophe Caïs
Chief Executive Officer - CXG
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Thibaut Fromageau
Chief Customer Officer
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Company data provided by crunchbase