NEOGOV · 1 month ago
Radio Outfitter (Radio Outfitter)
Midland, TX
Full-time
Onsite
Entry Level
$62K/yr - $62K/yr
2+ years expNEOGOV is seeking a Radio Outfitter to assist in the support of the county’s computer systems and network. The role involves providing technical support for two-way radio equipment and ensuring the functionality of public safety communication systems.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide a wide variety of client support and technical issue resolution
Respond to user requests for service that are created via the IT work order system
Utilize IT work order system in responding to, updating and closing user work order requests in a documented and organized manner
Maintain effective working relationships with those contacted in the course of work activities
Knowledge of P25 radio systems
Knowledge of NICE public safety loggers
Troubleshoot and provide technical support for two-way radio equipment, work with both analog and digital systems, mobile and portable subscriber equipment, simulcast, conventional, trunked systems
Install, program, maintain, and repair two-way radios, repeaters, remote controls, multiplexers, antenna systems, power systems and two-way radio dispatch console equipment
Install, program, maintain and repair public safety radio systems with public safety vehicles
Install, program, maintain and repair Panasonic Arbitrator in-car video systems to include body warn cameras
Assist in customer equipment installations and troubleshooting, emergency response support and preventive maintenance
Identify two-way radio communication requirements, analyze technical solutions, conduct physical surveys, implement and validate turnkey solutions
Provide employees with technical training
Install, maintain, identify and resolve technical issues/failures on radio subscriber and infrastructure equipment
Prepare, run, and terminate coax, network and fiber optic cables
Test, tune and align duplexers, repeaters, portable radios and mobile radios
Set up, configure and use service and test instrumentation to perform communication tests and maintenance
Prepare and maintain necessary supplies for vehicle installations to be performed at designated Midland County vehicle bay
Responded to service calls and assignments for generator systems focusing on the mechanical and electrical aspects of engine / generator package
Executed quarterly, annual, bi-annual, tri-annual inspections on numerous make and models of stand-by emergency generators installed at Midland County Facilities
Carried out full minor and major visual inspections with on-site repairs as well as in functional and shutdown procedures, generator transfer, load checks, load bank testing, and transfer switch checks
Diagnosed equipment problems using manuals, schematics, and various test equipment
Schedule, maintain and supervise contracted generator vendors as they service and repair the generator equipment per contract requirements
Installing all equipment necessary to modify brand-new vehicles into police and emergency vehicles. This includes routing and installing wire harnesses, controllers, partitions, auxiliary batteries, light bars, push bumpers, power supplies, component trays, and consoles
Disassembling and reassembling factory vehicles
Being expected to read drawings, including electrical schematics with limited help
Assist with escalated incident management and event management for IT related incidents
Maintain county issued vehicles and equipment in clean and good working conditions
Regular and timely attendance is required
Be a constructive team player and possess and exhibit a positive attitude
Be detail-oriented and focused on quality workmanship
Be comfortable in an exciting fast-paced environment
Qualification
Required
High school graduation or its equivalent, plus at least two years of experience; or any equivalent combination of education and experience, which provides the required knowledge, skills, and abilities
Preferred
Knowledge of NICE public safety loggers
Knowledge of P25 radio systems
Trunk Radio Systems functionality (Motorola preferably)
Motorola Radios
Officer and Vehicle cameras (body and dash cams)
Mobile routers (cradle point preferably)
Benefits
HEALTH / DENTAL INSURANCE- Regular full-time employees are provided general medical, hospitalization, and dental insurance coverage. This is free to the employee if they take a yearly HRA and have negative Cotinine test yearly. Employees may obtain coverage under the group plan for family members at their own expense. All benefits have a waiting period of the first of the month following 30 days of hire. Prices for other insurance are listed here.
LONG TERM DISABILITY- Regular full-time employees working over 30 hours per week are eligible for long-term disability benefits. This benefit becomes effective on the 1st day of the month following six months of continuous employment with the county.
CAFETERIA PLAN- All regular full-time employees are eligible to enroll in the supplemental insurance portion of the county cafeteria plan on the 91st day of employment, or annually during an enrollment period for the following plan year of January 1 through December 31. They will not be eligible for enrollment in the Flexible Spending Accounts for medical reimbursement and/or dependent care until the first annual enrollment for the plan year beginning after 1 full year of employment.
DEFERRED COMPENSATION PLANS- Midland County offers five deferred compensation plans. Enrollment in one of these plans can be done at any time after the 91st day of employment.
RETIREMENT PLAN- The county is a member of the Texas County & District Retirement System (TCDRS). Regular employees are required to become members of TCDRS and are eligible for this benefit immediately upon employment. Employees automatically deposit 7% of their salary. Temporary employees are not eligible to become members of TCDRS. The county matches employee deposits by 200% and interest at retirement. An employee is vested after 8 years of service. An employee may retire with full benefits after 8 years of service and attainment of age 60, or after 30 years of service, or at the time the employee qualifies under the 'Rule of 75'. The 'Rule of 75' is defined as when the employee's age combined with years of service (rounded down to whole years) equal to 75 or more.
DEATH BENEFIT PLANS- There are two (2) types of death benefit plans provided by Midland County to all employees who participate in the Texas County and District Retirement System.
SOCIAL SECURITY- All employees of the county are covered by social security. The county also contributes to the social security system on behalf of each employee.
WORKERS' COMPENSATION- All employees of the county are covered by the workers' compensation insurance program, and the county pays the premium. This coverage provides medical and salary continuation payments to employees who receive bona fide, on-the-job, work-related injuries.
LEAVE TIME- Regular full-time county employees are eligible for holidays, vacation leave, sick leave, and other types of released time under certain circumstances.
FREE WELLNESS CLINIC- for anyone over the age 3 covered by Midland County's insurance.
EMPLOYEE ASSISTANCE PROGRAM
LONGEVITY PAY- Upon completion of one (1) year of service, each employee receives longevity pay. Longevity pay is paid at a rate of sixty dollars ($60.00) per year of service to the county. This longevity pay is pro-rated and paid on a pay period basis.
TELADOC SERVICES- as of 1/1/19 This service gives you access to a medical professional via the internet at no charge to the employee. To use this service you must be covered under the County medical plan and register with Teladoc.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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