Galderma · 1 month ago
Senior Facilities Manager
Galderma is a leading dermatology company focused on providing an integrated offering that covers Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology products. The Senior Facilities Manager will oversee all facilities and workplace operations, ensuring service excellence and operational continuity while managing relationships with external partners and internal teams.
Responsibilities
Serve as the main point of contact for all Boston site-related issues for executive leadership
Oversee daily operations of all facility services, ensuring efficiency, compliance, and consistent service delivery
Coordinate building access, communication systems, and local infrastructure in partnership with internal and external technical teams
Manage relationships and contracts with providers, subcontractors, landlords, and city/state authorities
Lead planning and execution of moves, installations, renovations, and site improvement projects
Oversee both Soft FM services (cleaning, catering, employee experience services) and Hard FM services (mechanical, structural, maintenance)
Maintain preventive and corrective maintenance programs, including vendor selection and performance evaluation
Supervise the facilities team and maintain an up-to-date contractor and vendor database
Conduct regular site inspections, enforce safety and regulatory standards, and manage evacuation and emergency procedures
Act as the primary point of contact for all site security and workplace safety
Implement and maintain security systems, access controls, and surveillance protocols
Develop and oversee emergency response, crisis management, and business continuity plans specific to the Boston site
Lead risk assessments, audits, and compliance reporting in collaboration with corporate EHS
Own the Boston facilities operations budget, ensuring cost optimization and accurate financial tracking
Manage purchase orders, invoicing workflows, and vendor financial agreements
Source and manage service providers for catering, security, workplace technology, and other site functions
Maintain inventory of office and shared-space supplies
Maintain and optimize FM systems, including badging, mobility devices, reporting tools, and building automation systems
Lead workplace and space planning initiatives, including layout optimization, shared space management, and employee amenity strategy
Provide recommendations to improve site efficiency, employee satisfaction, and cost-effectiveness
Serve as the primary site contact for employees, leadership, and external partners
Conduct new-hire site orientation, workspace tours, and onboarding systems
Proactively communicate site updates, policies, and service changes across the Boston employee population
Weekly internal alignment with Facilities / Workplace leadership
Monthly global FM meetings with U.S. and international counterparts
Recurring on-site team and vendor meetings for Boston
Qualification
Required
Experience managing complex facilities operations in a corporate, life sciences, tech, or multi-tenant environment
Strong leadership and team management skills (internal staff + vendors)
Highly skilled in problem-solving, decision-making, and crisis response
Knowledge of facilities technology platforms, building systems, and space analytics
Excellent communication and stakeholder-management skills
Adaptable and resilient in a fast-paced, high-visibility environment
Strong multitasking and time-management skills
Proactive, solution-oriented, and focused on continuous improvement
Skilled negotiator and vendor relationship manager
Committed to service quality, safety, and operational excellence
All applicants must be legally authorized to work in the United States without requiring any type of work sponsorship
Preferred
8+ years in Facilities Management, Corporate Real Estate, Workplace Operations, or similar field
Experience managing facilities within a global or highly regulated organization
Familiarity with both Soft FM and Hard FM service delivery models
Experience with emergency planning and crisis management leadership
Benefits
Competitive wage with shift differential
Annual bonus opportunities
Career advancement and cross-training
Company
Galderma
Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.