HSL Asset Management, LLC. · 1 month ago
Assistant Community Director - Encantada Saguaro National Apts!
Encantada Saguaro National, Tucson, AZ, US
Full-time
Onsite
New Grad, Entry Level
0+ years expHSL Asset Management, LLC. is a locally owned company that has been shaping Tucson living for 50 years. They are seeking an Assistant Community Director to oversee operations, support residents, and manage financial records while collaborating with the Community Director.
Asset ManagementProperty ManagementReal EstateReal Estate InvestmentRental Property
No H1B
Responsibilities
Maintaining positive customer relations
Greeting potential residents, showcasing the community, and utilizing closing techniques when engaging with prospects
Handling inquiries or issues from prospects, residents, staff, vendors/suppliers, etc
Possessing proficiency in all phases of the leasing process, resident retention/renewals, HSL policies, market conditions, and community features
Maintaining accurate resident records including all rents, deposits, and application fees
Supervising Leasing Team in accordance with HSL policies and all applicable laws, and responsible for training and managing assigned employees
Assisting in collection of delinquent rent and issuing appropriate notices when necessary (i.e., late payments, eviction notices, NSF checks)
Ensuring all bank deposits are made immediately
Participating in inspecting move-in/move-outs with residents and vacancies and processing all resident move-out paperwork
Inspecting the community and common areas in accordance with HSL’s site standards and reporting any service needs to maintenance staff
Handling service requests from residents and properly routing requests to maintenance for prompt processing
Purchasing necessary office or community-related supplies and adhering to established budgeted guidelines
Shopping competition and maintaining awareness of market conditions, competitive changes, and industry trends via monthly surveys, trade publications, professional organizations, and local associations
Verifying quality and accuracy of outside advertising sources and providing trend report information as required, and where appropriate, contributing ideas to the Community Director for marketing the community and/or improving resident satisfaction
Planning, conducting, and participating in resident-related events, functions, promotions, and coordinating all communications (i.e., resident email/newsletter)
Communicating effectively with vendors, contractors, and HSL stakeholders concerning work scheduling, billings, certificates of insurance, etc
Organizing, maintaining, and updating all applicable reports, procedures, and paperwork
Promptly and professionally reporting to the Community Director any changes, issues, updates, etc. affecting their community, the staff, or HSL
Completing any additional duties assigned by the Community Director or Regional Asset Manager
Qualification
Required
40-hour flexible work week
Employee will be required to work a flexible work week
Weekly schedule - Weekends are required
High school diploma or GED equivalent
Working knowledge of or experience with Section 8 housing, eviction law, Fair Housing mandates and other legal issues affecting property management
Computer proficient in Windows, MS Office, Word, Excel, Outlook, Internet
Reliable transportation for use in business related tasks/duties as assigned, including a Valid driver's license and current automobile insurance
Preferred
6 months to 1 year experience in property management, apartment leasing, community director positions, or a related field is preferred
ARM, CPM or CAM designations are a plus
Experience with various property management software, such as YARDI, RentCafe and YieldStar is preferred
Bilingual language skills (i.e., Spanish) not required, but is a plus
Benefits
Bonus compensation: on-call bonuses, community performance-based bonus eligibility, referral bonuses
Employee lease rental discounts of 20% (excludes Encantada and Flin branded properties)
Comprehensive full-benefits package including:
Paid vacation, personal, and sick time that accrues from day one
Paid off-site and on-the-job training
Medical plans (subsidized by HSL), Dental plans, Vision and Short-Term Disability
Company paid benefits include Long-Term Disability, Group Life Insurance, Employee Assistance plan and 401k retirement plan with 50% match up to 3% of income
Company
HSL Asset Management, LLC.
We are the owners of premier rental communities in Arizona.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-07-24
2022-10-06
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