Apply on Employer Site

Duolingo · 13 hours ago

Senior Manager, Workplace Experience

Pittsburgh, PA

Full-time

Onsite

Senior Level

$131K/yr - $177K/yr

7+ years exp

Duolingo is on a mission to develop the best education in the world and make it universally available. They are seeking a Senior Workplace Manager to own strategy and operations for their Pittsburgh headquarters, focusing on enhancing employee experience and driving innovation across multiple sites.

E-LearningEducationLanguage LearningMobile Apps

Comp. & Benefits

Responsibilities

Own and evolve the workplace operations strategy for our Pittsburgh HQ (~500 employees), ensuring our spaces, services, and experiences align with business needs and Duolingo values

Lead and develop a high-performing team—including vendor(s), contractors, and internal staff—to deliver consistently exceptional service (e.g., Pittsburgh’s F&B program)

Manage large-scale programs and budgets, balancing operational excellence with innovation, efficiency, and long-term scalability

Oversee complex projects, such as co-leading the Pittsburgh Under One Roof initiative and contributing to cross-site standards and programs in partnership with ESC peers

Act as a thought leader in workplace experience, continuously identifying trends and standard processes to enhance hospitality, sustainability, operational efficiency, and employee engagement

Represent the Pittsburgh site in company-wide planning, including strategic roadmap discussions, space forecasting, and business continuity initiatives

Cultivate strong cross-functional partnerships with IT/AV, People, Finance, and other stakeholders to ensure operational alignment and flawless workplace execution

Champion a culture of hospitality and inclusion, ensuring every employee and guest feels encouraged, supported, and connected to our mission

Qualification

Workplace operations strategyBudget managementTeam leadershipCross-functional influenceData-driven decision makingStakeholder leadershipHospitality managementEmployee engagement programsChange managementExceptional communication