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Solvay Bank · 1 month ago

Teller - Westvale Office

Syracuse, NY, US

Full-time

Onsite

New Grad, Entry Level

$15.50/hr - $23.25/hr

Solvay Bank is a growth-oriented community bank dedicated to providing excellent customer service. The Teller position is crucial for welcoming clients and assisting with account transactions while managing cash in an organized manner.

AssociationBankingCommunitiesFinancial ServicesInsurance

Responsibilities

Delivers excellence in customer service, guidance and respect to all Solvay Bank customers and co-workers in accordance with the Solvay Bank Client Service Standards

Thoroughly understands, embraces and exhibits Solvay Bank Values and serves as an example to others in actions and words

Receives checks and cash for deposit, verifies amount and examines check endorsements

Cashes checks and pays out money after verification of signatures and customer balances

Processes negotiable instruments following all policies and procedures computer generated receipts

Enters customer transactions into computer software to record transactions, and issues

Place holds on accounts in accordance with bank and regulatory policy

Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen

Develops strong knowledge of the Bank’s deposit and electronic banking products so as able to recognizes client needs and makes appropriate recommendations or referrals to co-workers

Removes deposits from and counts and balances cash in automated teller machines and night depository

Maintains proper cash level in drawers, keeps cash secure, and maintains a high level of security for the bank

Accepts stop payment requests and address changes, distributing to the proper personnel for processing

Responds to customer inquiries as appropriate

Assists with daily scanning to balance branch

Adheres to established policies, procedures and federal regulations

Performs other tasks requested by supervisor/manager as they relate to the bank and its functions

Adheres to Information Security policies and related regulatory policies, procedures and standards designed to protect customer and Bank-owned information

Ensures excellent customer service by working in alternative branches as needed and requested by management, fostering teamwork across the retail network