Paylocity · 2 weeks ago
Implementation Consultant I - Payroll
Paylocity is a fast-growing company focused on revolutionizing the payroll and HR world through innovative technology and support. The Implementation Consultant I will assist small business clients in transitioning to Paylocity's payroll and human resources solutions by conducting needs analyses, configuring systems, and providing hands-on support during the implementation process.
Enterprise SoftwareHuman ResourcesInformation TechnologyRecruitingSaaSSoftware
Responsibilities
Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation
Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback
Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software
Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor)
Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities
Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations
Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary
Qualification
Required
1+ years of Customer Service or Customer interfacing role
Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process
Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs
Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis
Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations
Project Management: Successfully handle multiple projects concurrently, effectively prioritizing tasks, managing timelines and ensuring deliverables are met on time. Maintain a high-level of organization and attention to detail through the implementation process to meet client deadlines and achieve successful outcomes
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously
Preferred
1+ years of HCM implementation experience preferred
Bachelor's degree is strongly preferred; however, candidates with an associate degree and relevant experience, or a high school diploma/equivalent with at least five (5) years of experience in HCM, will also be considered
Benefits
Full range of benefits outlined here
Company
Paylocity
Paylocity is a provider of cloud-based payroll and human capital management (HCM) software solutions.
H1B Sponsorship
Paylocity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (20)
2023 (22)
2022 (29)
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$10MKey Investors
Adams Street Partners
2014-03-19IPO
2008-05-16Series Unknown· $10M
Leadership Team
Recent News
2025-11-10
2025-11-10
Company data provided by crunchbase