Community Boost · 2 months ago
Accelerator Success Coach
Community Boost is seeking an Accelerator Success Coach to help our nonprofit Accelerator achieve greater impact. The role involves providing coaching, delivering engaging content, and fostering a community to assist nonprofit members in excelling across various marketing channels.
AdvertisingEmail MarketingSEOSocial Media MarketingWeb DesignWeb Development
Responsibilities
Report to the Head of Emerging Client Success and directly support the clients of the Community Boost Accelerator Program
Offer expert guidance and personalized support to nonprofit Accelerator members, helping them understand and optimize marketing channels such as Meta Ads, Google Ads, Email, Landing Pages, Analytics, and more
Develop and maintain ongoing relationships with Accelerator members
Facilitate productive discussions, encourage mutual learning while building an engaged community
Conduct weekly marketing office hours to answer members' questions and provide solutions to channel-specific issues or concerns. Be readily accessible and responsive to members' needs
Conduct thorough onboarding calls with all new members, familiarizing them with our program and its resources
Collaborate with members to build out their marketing strategies based on their goals and vision
Provide strategic direction and feedback to ensure their success
Responsible for providing a great client experience to drive client satisfaction
Qualification
Required
1–2 years of hands-on experience in nonprofit digital marketing, with exposure to Google Ad Grant strategy and execution
1–2 years of hands-on experience in nonprofit digital marketing, with exposure to Meta Ads campaign setup and optimization
1–2 years of hands-on experience in nonprofit digital marketing, with exposure to peer-to-peer fundraising and donor engagement tactics
1–2 years of hands-on experience in nonprofit digital marketing, with exposure to fundraising best practices across digital channels
Working knowledge of HubSpot, including contact management, email campaigns, and reporting
Genuine enthusiasm for teaching and coaching others, with a collaborative and supportive approach
Strong written and verbal communication skills, with the ability to simplify complex concepts and tailor messaging for diverse audiences