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Duolingo · 1 month ago

Senior Manager, Workplace Experience

Pittsburgh, PA

Full-time

Onsite

Senior Level

$131K/yr - $177K/yr

7+ years exp

Duolingo is on a mission to develop the best education in the world and make it universally available. The Senior Manager, Workplace Experience will be responsible for owning strategy and operations for the Pittsburgh headquarters, enhancing employee experience, and driving innovation across multiple sites.

E-LearningEducationLanguage LearningMobile Apps

Comp. & Benefits

Responsibilities

Own and evolve the workplace operations strategy for our Pittsburgh HQ (~500 employees), ensuring our spaces, services, and experiences align with business needs and Duolingo values

Lead and develop a high-performing team —including vendor(s), contractors, and internal staff—to deliver consistently exceptional service (e.g., Pittsburgh's F&B program)

Manage large-scale programs and budgets, balancing operational excellence with innovation, efficiency, and long-term scalability

Oversee complex projects, such as co-leading the Pittsburgh Under One Roof initiative and contributing to cross-site standards and programs in partnership with ESC peers

Act as a thought leader in workplace experience, continuously identifying trends and standard processes to enhance hospitality, sustainability, operational efficiency, and employee engagement

Represent the Pittsburgh site in company-wide planning, including strategic roadmap discussions, space forecasting, and business continuity initiatives

Cultivate strong cross-functional partnerships with IT/AV, People, Finance, and other stakeholders to ensure operational alignment and flawless workplace execution

Champion a culture of hospitality and inclusion, ensuring every employee and guest feels encouraged, supported, and connected to our mission

Qualification

Workplace operations strategyBudget managementTeam leadershipCross-functional influenceData-driven decision makingStakeholder leadershipHospitalityInclusionEmployee engagement programsExceptional communication