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WithCoverage · 1 month ago

Risk Team Lead / Director

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$200K/yr - $300K/yr

8+ years exp

WithCoverage is a company that redefines risk management through AI technology. As the Director of Risk Management, you will lead client risk advisory strategies and manage a team to ensure client retention and operational excellence.

Business DevelopmentInsuranceInsurTech

Responsibilities

Directly responsible for client retention, client servicing, and oversight on new client placements across WithCoverage's Risk Advisory Team

Manage a growing team of Risk Advisors to ensure all conversion, execution, and servicing timelines are met

Monitor and address performance metrics with Risk Team to ensure performance expectations are met across a rapidly growing client base

Maintain a culture of excellence across the Risk Team as it pertains to day to day work, client engagement, and internal operational execution

Lead the design and implementation of client risk management programs across multiple industries and lines of business (P&C, Workers Comp, Auto, Cyber, etc.)

Partner with Risk Advisors to deliver comprehensive renewal and risk mitigation strategies

Partner with Risk Advisors to oversee loss analysis, benchmarking, and claims trends to guide client decision-making and carrier negotiations

Partner with Risk Advisors to evaluate client operations, exposures, and contractual risks to propose proactive solutions

Support internal education and development of best practices across the risk team

Collaborate with leadership to enhance processes, tools, and technology for risk advisory delivery

Qualification

Commercial insurance expertiseRisk management strategyPeople managementAnalytical skillsLeadership mindsetClient engagementOperational excellenceBest practices developmentProactive solutionsTechnology enhancementIndustry knowledgeClient servicingCommunication skillsMentoring othersTeam collaboration

Required

8–12 years of experience in commercial insurance or risk management, ideally within a brokerage or consulting environment

2+ years of quota carrying-people management experience, ideally in a fast paced and high ownership environment

Deep understanding of commercial lines (GL, Property, Auto, WC, Umbrella, and Specialty)

Proven ability to communicate complex insurance concepts to executive-level clients in a clear, advisory tone

Strong analytical and strategic thinker, comfortable working across clients and industries

Leadership mindset with a desire to mentor others and build scalable systems for growth

Preferred

Designations (CPCU, ARM, CIC, CRM) preferred but not required

Benefits

Competitive compensation that may include equity

Flexible paid time off

Comprehensive benefit plans for medical, dental, vision, life, and disability

Flexible Spending Accounts (FSAs): Health Care FSA and Dependent Care FSA

Commuter Savings Account

Human Interest: 401(k) provider

Time Off: Sick Leave, Family and Medical Leave, Flexible Time Off

Paid Holidays: Observance of all major national holidays

A curated in-office employee experience, designed to foster community, team connections, and innovation, that also includes catered lunches in the office on Fridays for in-office workers

Collaborative, transparent, and fun culture