Techno-Functional Consultant jobs in United States
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Global Technical Talent, an Inc. 5000 Company ยท 2 days ago

Techno-Functional Consultant

Global Technical Talent, an Inc. 5000 Company, is seeking four Senior SAP IS-U Techno-Functional Consultants specializing in different CIS domains. These consultants will act as liaisons between business stakeholders and technical teams, focusing on ensuring SAP IS-U solutions meet business needs and operational goals through various responsibilities including requirements gathering, functional design, and process validation.

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Senior Management

Responsibilities

Configure exception/workflow engines; define exception lists and business rules
Implement logic for exception detection and resolution
Configure master data, rates, tariffs, billing cycles, and customer service processes
Translate business requirements into functional/technical specifications
Manage meter-to-cash, budget billing, and collective billing processes
Prepare billing functional specs for enhancements or custom development
Lead workshops and requirements validation sessions
Troubleshoot billing issues, root-cause analysis, and optimization recommendations
Create process flows, functional documentation, and user readiness materials
Support UAT, cutover, and go-live readiness
Design and implement dunning procedures, installment plans, collections strategies, and write-off processes
Manage integrations with external collection agencies
Enhance ABAP routines for credit evaluation, payment processing, and dunning operations
Configure payment workflows, dunning runs, and utility-specific revenue recognition
Implement intercompany compliance checks for service orders
Troubleshoot payment, credit, and dunning issues; root-cause analysis
Lead requirements workshops and define functional specs
Produce process documentation and support UAT, cutover, and go-live
Develop middleware interfaces for SAP IS-U service orders and external field service tools
Customize billing/invoice print layouts using ABAP and integrate with Smart Forms
Configure workflows for meter installation/disconnection and other service activities
Configure device management master data and integrate with AMI systems
Validate meter data flows and resolve discrepancies impacting billing
Serve as the main functional liaison between business and technical teams
Conduct workshops, gap analysis, solution design, and documentation
Support UAT, cutover, and go-live readiness for metering and device operations

Qualification

SAP IS-U functional expertiseAnalytical skillsCommunication skillsFunctional designConfiguration guidanceTestingTroubleshootingWorkshop facilitationProcess validationCross-functional collaborationDocumentation skills

Required

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience
5-7 years of techno-functional experience in enterprise systems or transformation programs
Strong understanding of core business processes and SAP-enabled workflows
Experience with functional design, configuration guidance, testing, and troubleshooting
Excellent analytical, communication, and stakeholder alignment skills
Ability to manage multiple functional tracks simultaneously and collaborate cross-functionally
SAP IS-U functional expertise
Strong analytical and communication skills
Ability to translate business needs into system-enabled solutions

Preferred

Knowledge of utility industry processes
Experience supporting CIS modernization or SAP transformation programs
Strong documentation and workshop facilitation skills

Benefits

Medical, Vision, and Dental Insurance Plans
401k Retirement Fund

Company

Global Technical Talent, an Inc. 5000 Company

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Global Technical Talent (GTT) is a leading provider of Total Talent Solutions and a proud subsidiary of Chenega Corporation(www.chenega.com), a Native American corporation with over $1.5 billion in revenue and 7,200 U.S.

Funding

Current Stage
Growth Stage

Leadership Team

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Mario Moussa
Director of Strategic Partnerships
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Company data provided by crunchbase