WSP in the U.S. · 5 days ago
Business Rates Manager (WSP GL Hearn)
Southampton, MA
Part-time
Hybrid
Mid, Senior LevelWSP is a leading engineering and professional services firm, and they are seeking a Business Rates Manager to oversee the operational management of client portfolios in the commercial real estate sector. The role involves verifying rates bills, liaising with clients and billing authorities, and ensuring compliance with client contracts and service level agreements.
AssociationBankingE-Commerce
Responsibilities
Daily operational management of one large complex client portfolio or multiple smaller portfolios
Verification of rates bills issued by billing authorities in respect of properties throughout England, Wales, Scotland and Ireland. Resolving queries where rates bills are not approved
Liaising with clients and with billing authorities to correct matters relating to occupational changes, changes to the rating list and exemptions and reliefs
Obtaining information from clients and responding to queries
Ensuring all portfolio movement is actioned appropriately
The creation and delivery of quality and accurate reports to clients and senior management
The development and maintenance of client relationships, including attendance at client meetings when appropriate
Meeting all KPIs as set out in Client Contracts and Service Level Agreements to agreed deadlines and to standards agreed with the Client Director and Line Manager
Assisting in carrying out one-off audits of historic rate payments
Explaining the functions of the Client Monies service to clients and colleagues and undertaking Client Monies tasks when appropriate
Qualification
Required
A good understanding of the complexities of calculating rate liabilities together with rating appeal and rate relief application processes in England, Wales, Scotland, Northern Ireland, Eire and the Channel Islands
Working knowledge of business rate legislation and case law and able to explain this clearly to clients and junior colleagues
Excellent negotiating and reasoning skills when dealing with billing authorities, utilising knowledge of business rate legislation and case law to support their requests
Understanding of the importance of accuracy, timeliness and presentation in client reporting
Sound financial and numeracy skills which demonstrate accuracy and financial priority
A complete understanding of the functions of the Client Monies Service and the requirements of RICS Rule 8 Protecting Client Money
Proficient in use of desktop software and Microsoft Office Suite, particularly Excel. Able to apply intermediate formulas to manipulate data
Benefits
Work-life balance
Health & Wellbeing
Flex your time
Your development
Company
WSP in the U.S.
What if you could shape built and natural environments – and the future of those that use them? With us, you can.
Founded in 1980
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lewis (Lou) Cornell
President and Chief Executive Officer
Andrew Esposito
Chief Financial Officer
Recent News
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