Patterson Companies, Inc. · 1 day ago
Technical Services Manager
Greeley, CO
Full-time
Onsite
Mid, Senior Level
$77K/yr - $94K/yr
5+ years expPatterson Companies, Inc. is responsible for providing technical services, and they are seeking a Technical Services Manager to oversee Field Support Technicians. The role involves managing technical inquiries, executing service strategies, and building relationships with customers to drive business growth.
Health CareMedical DeviceVeterinary
Responsibilities
Transact all business in accordance to Patterson Companies, Inc.’s business code of ethics and conduct
Executes technical service strategies that support business strategy and drive business growth. Aligned with sales team on maintaining current business and closing new opportunities
Develop and build effective relationships with customers especially with technical counterparts
Provides product training programs and presentations for the customers, staff, new hires, representatives, and others as needed
Support new product development and commercialization
Build and leverage technical service team expertise to demonstrate value to the customer
Uses performance feedback and career development to optimize individual and team performance
Train and assess performance for team, while providing necessary guidance
Encourage the growth of all direct and indirect reports through skill development and goal setting
Hold direct reports accountable for meeting performance standards and departmental performance goals
Mentor employees, measure performance, and complete regular performance reviews
Resolve employee issues in an effective and consistent manner
Other duties as assigned
Qualification
Required
Engineering degree in mechanical/electrical with controls/automation focus or relevant experience
Strong focus on customer relationship building
Ability to coordinate interdepartmental functions, synthesize and meet common objectives
Leadership experience and capability within project execution and service delivery
Competent, customer-oriented professional who can multi-task
Ability to anticipate customer and team needs and provide proactive support
Preferred
2 years successful field services supervision, leadership or related experience
5 years of technical service experience in the industry
Company
Patterson Companies, Inc.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-12-11Acquired
1992-11-06IPO
Leadership Team
Mark S. Walchirk
President and CEO
Tony Pellerin
Vice President, Strategy / Corporate Development / M&A
Recent News
Morningstar.com
2026-01-07
2025-08-29
Company data provided by crunchbase