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NOV · 1 month ago

Application Engineer - Drilling Solutions

Casper, WY

Full-time

Onsite

Mid, Senior Level

2+ years exp

NOV is a leading provider of technology and services for the oil and gas industry. They are seeking a Drilling Solutions Engineer who will play a critical role in customer engagement, product development, and sales support to maximize profitability and ensure customer satisfaction.

Manufacturing

H1B Sponsor Likely

Responsibilities

Maintain good working relationship with all customer accounts personnel, including office and field teams, and attend to their requirements or requests efficiently and diligently to ensure that the customers receive the highest level of customer service from all areas of the organization

Deliver technology presentations and training sessions with the customer when necessary

Customer visits, client offices, field site support, intercompany travel as required throughout the assigned area

Monitor customer issues, feedback, deadlines, and deliverables to ensure customer issues are handled effectively and quickly, adapting, improving, and communicating internal processes where necessary

Assurance of timely, complete, and accurate invoicing, according to NOV and local customer legal requirements

Supports in the qualification of opportunities, offering the customer insight into processes and timings in line with the internal/external needs and as a result maximizing revenue on the account

Responsible for creating technical evaluations and product recommendations that help maximizing the sales and profitability of assigned area

Support sales in achieving internal sales KPIs and metrics

Review customer orders and match against the drilling application needs, make competent technical and commercial evaluations of the customer’s order and relevant specifications

Provide support for the contract/quote review process and raise visibility to any non-standard technical requirements that may impact the company

Create Application Maps / Study for the applications in your area

Create and maintain a product offering map for the assigned area - history of development for a specific product

Capture tool performance data from ongoing jobs for data base entry and prepare to present customer run reports and run performance summaries

Develop case histories and outstanding run reports for internal and external use

Create dull forensics reports for all required run in the area

Create incident reports analysis according to the QMS system

Take the lead in the technical justification of the product development process for new design according to product development process standards

Support sales in the development of the correct technical response to the client, and identifying new products to the area

Provide support to the product life cycle progress for the assigned projects in your area

Qualification

Drilling Solutions EngineeringTechnical EvaluationsProject ManagementCustomer ServiceSales SupportProduct DevelopmentData AnalysisTechnical ResponseEffective CommunicationTeam Collaboration

Required

4 Year bachelor's degree in engineering

2-8 Years relevant oilfield experience

Company

NOV

Glassdoor3.7

NOV provides Downhole, Drilling, Engineering and Project Management, Industrial, Lifting and Handling, Production, Tubular.

Founded in 1862

Houston, Texas, USA

10001+ employees

https://www.nov.com/

H1B Sponsorship

NOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (37)

2024 (20)

2023 (22)

2022 (34)

2021 (41)

2020 (32)